fix problems on MTG Scanner [iphone]

—— Run into issues on MTG Scanner? Get help pending when official support gets back to you!

MTG Scanner - Lion’s Eye

Info:

company: Orlando Gabriel Herrera

: https://twitter.com/lionseyeapp

: www.lionseyeapp.com

Chat with our AI-based MTG Scanner Support

🛠️ Common MTG Scanner Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lag during Scryfall searches

Fix: 1. Ensure you have a stable internet connection. Check your Wi-Fi or cellular data signal strength. If the connection is weak, try moving cl... ⇲

Slow card addition via scan function

Fix: 1. Ensure good lighting conditions when scanning cards. Poor lighting can cause the camera to struggle, leading to slower processing times.... ⇲

Settings issue

Occasional automatic card addition despite auto scan being off

Fix: 1. Go to the app settings and double-check the auto-scan feature. Ensure it is toggled off. Sometimes settings may revert after an update. 2... ⇲

Camera issue

Camera seldom works correctly

Fix: 1. Test the camera outside of the app to ensure it is functioning properly. Open the Camera app and take a few pictures. If the camera works... ⇲

UI issue

Inability to select card variant after scanning

Fix: 1. After scanning, look for a settings or options menu that may allow you to select card variants. This may be hidden in a dropdown or a sep... ⇲

Add button greyed out after scanning

Fix: 1. Check if all required fields are filled out after scanning. Sometimes, the add button may be disabled if mandatory information is missing... ⇲

Glitches issue

Glitches when assigning cards to decks

Fix: 1. Ensure you are following the correct steps to assign cards to decks. Review any tutorials or help sections within the app for guidance. 2... ⇲

Crashes issue

iPad version crashes on open

Fix: 1. Restart your iPad to clear any temporary issues. Hold down the power button and slide to power off, then turn it back on. 2. Check for an... ⇲

Customization issue

No way to sort collections by price

Fix: 1. Check the app settings or collection management options to see if there is a sorting feature that may not be immediately visible. 2. If s... ⇲

No deck organization feature

Fix: 1. Check the app for any deck management options that may allow you to categorize or label decks. Sometimes these features are not immediate... ⇲