fix problems on Maloka [iphone]

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—— Run into issues on Maloka? Get help pending when official support gets back to you!

Maloka
Info:
company: Maloka Inc.
: https://playmaloka.com/
: playmaloka.com
Chat with our AI-based Maloka Support
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Account issue

Unable to sign in or create new account

Fix: Double-check your internet connection to ensure it is stable. If you are using Wi-Fi, try switching to mobile data or vice versa. Then, atte... ⇲
 
Freezing issue

Maloka freezes or locks up

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Maloka app off the scre... ⇲
 
Downloads issue

Slow download times

Fix: Check your internet connection speed. You can do this by running a speed test using a free app or website. If your connection is slow, try m... ⇲
 
Syncing issue

Inconsistent progress transfer between platforms

Fix: Ensure that you are logged into the same account on both platforms (iPhone and any other device). This is crucial for syncing progress. Chec... ⇲
 
Glitches issue

Items disappear after being placed

Fix: Check if there is a specific time limit or condition for items to remain in place. Some apps have mechanics that remove items after a certai... ⇲
 
Support issue

No support for account recovery

Fix: If you cannot recover your account, try checking the app's FAQ or help section for any tips on account recovery. Some apps have specific rec... ⇲
 
Notifications issue

Multiple notifications for the same event

Fix: Check the app's notification settings. Go to the settings menu and look for notification preferences. You may be able to adjust how often yo... ⇲
 
Gameplay issue

Limited interaction options with spirit guide

Fix: Explore the app's settings or help section to see if there are any updates or additional features that can be unlocked. Sometimes, features... ⇲
 
Crashes issue

Maloka crashes during specific features

Fix: Identify which features cause the app to crash and avoid using them until a fix is available. You can also try clearing the app's cache if t... ⇲
 
Customization issue

No shop for customization options

Fix: Check the app's main menu or settings to see if there is a hidden shop or customization section that may not be immediately visible. Sometim... ⇲
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 what users are saying
Good experience
83.5%

Bad experience
13.4%

Neutral
3.1%

~ from our NLP analysis of 127 combined software ratings.

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 Private Data Maloka collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics