Fix AustralianETA errors on iphone

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Settings
Inability to adjust for different passport types

🛠️ Refer to the app's guidelines to see if there are specific instructions for different passport types... show fix »
No option to save application midway

🛠️ Take notes on the information you need to input and keep them handy. This way, you can quickly re-en... show fix »
 
Glitches
NFC scanning is glitchy

🛠️ Ensure that your iPhone's NFC feature is enabled. Go to Settings > NFC and toggle it on if it's off.... show fix »
Inconsistent chip reading

🛠️ Make sure the passport is positioned correctly and flat against the scanning area. Adjust the angle... show fix »
 
Camera
Selfie capture process is confusing

🛠️ Familiarize yourself with the selfie capture process by reviewing the in-app instructions or help se... show fix »
Difficult to hold phone still for selfies

🛠️ Use a tripod or a stable surface to rest your phone on while taking selfies. This can help keep the... show fix »
No review option for selfies

🛠️ Take multiple selfies in one session and review them before finalizing your choice. This way, you ca... show fix »
Glare issues when scanning passport

🛠️ Adjust the angle of the passport and the lighting in the room to minimize glare. Try to avoid direct... show fix »
No feedback on photo quality until after capture

🛠️ Take multiple photos to ensure you have options to choose from, and review them carefully before sub... show fix »
Difficulties with children during photo capture

🛠️ Engage the child with a toy or distraction while capturing the photo to keep them still and focused.... show fix »
 
Support
Lack of clear instructions for troubleshooting

🛠️ Explore the app's help section or FAQ to find common troubleshooting tips. Document any issues you e... show fix »
Limited resources for help outside the app

🛠️ Search online for user forums or communities related to the AustralianETA app. These can be valuable... show fix »
 
UI
Progress bar is not noticeable

🛠️ If the progress bar is hard to see, try adjusting your screen brightness or changing the display set... show fix »
No clear indication of chip location

🛠️ Refer to your passport's manual or online resources to locate the chip's position. Familiarizing you... show fix »
Confusing interface for first-time users

🛠️ Take some time to explore the app's interface before starting the application process. Familiarize y... show fix »
 
Account
No option for multiple users on different devices

🛠️ If multiple users need to access the app, consider creating separate accounts for each user if the a... show fix »
 
Payments
Payment process times out

🛠️ Ensure that your internet connection is stable during the payment process. If you experience issues,... show fix »
 
Network
App requires constant internet connection

🛠️ Ensure you have a reliable internet connection before starting the application process. If possible,... show fix »
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 Contact Support
Developer:
Department of Home Affairs
Email:
  https://www.eta.homeaffairs.gov.au/ETAS3/etaContactUs?locale=en
Website:
🌐 immi.homeaffairs.gov.au
Terms/Privacy:
⚔️ https://www.homeaffairs.gov.au/access-and-accountability/our-commitments/plans-and-charters/privacy-policy
 Switch to these Alternatives:
NZeTA
Qantas Airways
iVisa: eVisa, ETA, ESTA, Visa
Virgin Australia
Jetstar
Opal Travel
Qantas Entertainment
Klook: Travel, Hotels, Leisure
Viator Tours & Attractions
NZTD

 Private Data AustralianETA collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
95.4%

Negative experience
2.5%

Neutral
2.1%

~ from our NLP analysis of 27,970 combined software ratings.