fix problems on Astropad Slate Pen Tablet [iphone]

—— Run into issues on Astropad Slate Pen Tablet? Get help pending when official support gets back to you!

Astropad Slate Pen Tablet

Info:

company: Astro HQ

: https://help.astropad.com

: astropad.com

Chat with our AI-based Astropad Slate Pen Tablet Support

🛠️ Common Astropad Slate Pen Tablet Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Lag when beginning strokes

Fix: 1. Ensure that your iPhone and the Astropad Slate app are updated to the latest version. Check for updates in the App Store. 2. Close any un... ⇲

Slight lag with P2P connection

Fix: 1. Ensure that both devices (iPhone and computer) are connected to the same WiFi network for optimal performance. 2. Restart your router to... ⇲

Network issue

Clunky WiFi performance

Fix: 1. Move closer to your WiFi router to improve signal strength. 2. Reduce the number of devices connected to your WiFi network to free up ban... ⇲

Compatibility issue

Limited features compared to Wacom

Fix: 1. Familiarize yourself with the features available in Astropad Slate and explore any hidden settings or tools that may enhance your experie... ⇲

No auto connect for Mac app

Fix: 1. Manually connect the Astropad app on your iPhone to your Mac each time you use it. Ensure both devices are on the same WiFi network for a... ⇲

Cannot draw with Apple Pencil Pro

Fix: 1. Ensure that your Apple Pencil is charged and properly paired with your iPhone. Check the Bluetooth settings to confirm the connection. 2.... ⇲

Slow issue

Delay in stroke registration

Fix: 1. Check your device's performance by closing other applications that may be consuming resources. 2. Lower the resolution of the canvas in t... ⇲

UI issue

Jerky mouse mode

Fix: 1. Adjust the sensitivity settings in the Astropad app to see if that smooths out the mouse movement. 2. Ensure that your iPhone's screen is... ⇲

Jerky scrolling

Fix: 1. Disable any unnecessary animations or effects in the app settings to improve scrolling performance. 2. Ensure that your iPhone is not run... ⇲

Poor UI for visually impaired

Fix: 1. Enable VoiceOver on your iPhone by going to Settings > Accessibility > VoiceOver. This can help navigate the app more easily. 2. Increase... ⇲

Customization issue

No canvas rotation feature

Fix: 1. Use the zoom feature to adjust your view of the canvas instead of rotating it. This can help you work on different angles without needing... ⇲