fix problems on WDW Magazine [iphone]

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—— Run into issues on WDW Magazine? Get help pending when official support gets back to you!

WDW Magazine
Info:
company: CTSA LLC
: http://www.wdw-magazine.com/support/
: www.wdw-magazine.com
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UI issue

Cannot zoom in on pictures

Fix: Try using a pinch gesture on the screen to zoom in. If this does not work, check if there are any settings in the app that allow for image z... ⇲

Typos throughout the magazine

Fix: Take note of the typos and report them through the app's feedback feature if available. This can help improve future editions of the magazin... ⇲

Frustrating user experience with app

Fix: Familiarize yourself with the app's layout and features. Spend some time exploring the menus and settings to understand how to navigate it b... ⇲
 
Login issue

Different login for app and website

Fix: Check if you are using the same email and password for both the app and the website. If not, try resetting your password on the website and... ⇲

Invalid login credentials after subscription

Fix: Double-check your login credentials for typos. Ensure that Caps Lock is off and that you are entering the correct email and password associa... ⇲

WDW Magazine keeps asking to sign in

Fix: Check if your app is updated to the latest version. An outdated app may have bugs that cause repeated sign-in requests. Update it via the Ap... ⇲
 
Crashes issue

WDW Magazine crashes when attempting to download

Fix: Ensure you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space. If space is low, de... ⇲
 
Updates issue

Cannot access previous issues after update

Fix: Check if the previous issues are still available in the app. Look for a section labeled 'Archives' or 'Previous Issues' within the app's men... ⇲
 
Network issue

WDW Magazine reports no internet connection

Fix: Check your device's internet connection. Go to Settings > Wi-Fi and ensure you are connected to a network. If using cellular data, ensure it... ⇲
 
Support issue

Frequent need to contact support for access issues

Fix: Keep a record of your login credentials and subscription details to streamline the process when you encounter issues. This can help you reso... ⇲
 
Account issue

WDW Magazine does not recognize subscriber

Fix: Ensure that you are logged in with the correct account that has the subscription. If you have multiple accounts, try logging in with each to... ⇲

Limited functionality for non-app subscriptions

Fix: If you have a subscription through the website, check if there are any specific instructions for accessing content on the app. Some features... ⇲

Inconsistent access to digital content

Fix: Check your internet connection and ensure it is stable. A weak connection can lead to inconsistent access to content. OR Try logging out... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
64.3%

Bad experience
30.8%

Neutral
4.8%

~ from our NLP analysis of 227 combined software ratings.

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 Private Data WDW Magazine collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. WDW Magazine Subscription: $4.99 WDW Magazine is a monthly magazine about Walt Disney World.
  2. WDW Magazine Subscription: $47.99 WDW Magazine is a monthly magazine about Walt Disney World.
  3. WDW Magazine Issue 3: $0.00 Christmas at Disney World truly is "The Most Wonderful Time of the Year." From the decorations in the parks to Christmas every day at WinterSummerland, Walt Disney World knows how to do Christmas. Take a look at Disney World at Christmas.
  4. WDW Magazine Subscription: $0.00 WDW Magazine is a monthly magazine about Walt Disney World.
  5. WDW Magazine Issue 8: $5.99 Issue 8 is all about the MyMagic+ program at Walt Disney World.
  6. WDW Magazine Issue 4: $4.99 Issue 4 is about the Best Time to Visit WDW. We also feature the Wilderness Lodge, the Carousel of Progress and Be Our Guest.
  7. WDW Magazine Issue 2: $0.00 WDW Magazine is all about Dining at Walt Disney World. It covers the best restaurants, the Disney Dining Plan and lots more.
  8. WDW Magazine Issue 5 - WDW After Dark: $5.99 Is Walt Disney World better after dark? That's a good question. Let's check out what happens after the sun goes down. The fireworks, the parades and even the movies on the beach. Lots of fun stuff.
  9. Issue 6 - Spring at WDW: $5.99 Spring is here. Spring is the best time to visit Walt Disney World. Check out all the spring happenings around the best vacation destination anywhere.
  10. WDW Magazine Issue 12 - Fall Happenings 2014: $5.99 In September at Walt Disney World the whole world changes. Fall arrives with ghosts, food and a whole lot of fun. This month we look in WDW Magazine we look at the Fall Happenings around WDW.