fix problems on Lifesum Food & Calorie Tracker [iphone]

—— Run into issues on Lifesum Food & Calorie Tracker? Get help pending when official support gets back to you!

Lifesum Food & Calorie Tracker

Info:

company: Lifesum AB

: https://lifesum.helpshift.com/hc/en/3-lifesum/contact-us/

: lifesum.com

Chat with our AI-based Lifesum Food & Calorie Tracker Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App crashes when contacting support

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Lifesum, and check if an update is available. If so,... »»

Inaccurate food tracking

Fix: Double-check the food entries you are logging. Use the search function to find the most accurate entries, or manually enter the nutritional... »»

Customization issue

Limited customization options for meal plans

Fix: Explore the app's settings to see if there are any hidden customization options. Sometimes, features are not immediately visible and may req... »»

Limited dietary options available

Fix: Use the app's search function to find specific dietary options. You can also manually enter meals that fit your dietary needs, even if they... »»

No option to customize water intake

Fix: Use the app's existing water intake tracker as a baseline and manually log your preferred water intake in a notes section or a separate app... »»

No easy way to copy meals from previous days

Fix: Manually log your favorite meals in a separate note or document for easy reference, allowing you to quickly input them into the app when nee... »»

Glitches issue

Glitchy photo upload functionality

Fix: Ensure that you have granted the app permission to access your photos. Go to Settings > Privacy > Photos > Lifesum and select 'Read and Writ... »»

Bugs issue

Inconsistent nutritional information across entries

Fix: When logging food, always check the source of the nutritional information. If you notice discrepancies, consider using a reliable external s... »»

Poorly written recipes

Fix: If you find a recipe unhelpful, try searching for similar recipes online. Use reputable cooking websites or apps that provide detailed instr... »»

Inaccurate calorie calculations

Fix: Manually verify the calorie counts of the foods you log by checking the packaging or using a reliable nutrition database. Adjust the entries... »»

AI suggestions are often incorrect

Fix: Review the AI suggestions critically and cross-reference them with your dietary goals. Adjust your preferences in the app settings to improv... »»

Limited insights provided

Fix: Explore the app's analytics features thoroughly. Sometimes insights are hidden in different sections, so take time to navigate through the a... »»

Barcode scanner issues

Fix: Ensure that your camera lens is clean and that you are in a well-lit area when using the barcode scanner. This can improve scanning accuracy... »»

Lack of detailed fat and carb breakdowns

Fix: Use external nutrition databases to find detailed breakdowns of the foods you consume, and log that information manually in Lifesum. OR C... »»

Notifications issue

Notifications are not helpful

Fix: Customize your notification settings within the app. Go to Settings > Notifications and adjust the types of notifications you receive to mak... »»

UI issue

Difficult to navigate meal planner

Fix: Familiarize yourself with the app's layout by exploring each section. Take a few minutes to click through the meal planner to understand its... »»

Settings issue

Daily reset at midnight is inconvenient

Fix: Adjust your daily goals to align with your personal schedule. If you prefer tracking over a different time frame, consider logging your meal... »»

Ads issue

False advertising of premium features

Fix: Review the premium features you are interested in and check if they are available in the app. If not, consider using the free features effec... »»

Compatibility issue

No integration with other recipe apps

Fix: Manually input recipes from other apps into Lifesum. This may be time-consuming but allows you to keep all your tracking in one place. OR... »»

Gameplay issue

Gamification elements can be misleading

Fix: Focus on the core functionalities of the app that help you track your food and calories, and ignore the gamification aspects if they do not... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.8%

Neutral

4.6%

Bad experience

3.6%

~ from our NLP analysis of 140,813 combined software ratings.

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Private Data Lifesum Food & Calorie Tracker collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Lifesum Premium 1 year: $119.99 Meal Plans, Diets & 1000+ of recipes
Lifesum Premium 3 Months: $29.99 Meal Plans, Diets & 1000+ of recipes
Lifesum Premium 3 Months: $39.99 Meal Plans, Diets & 1000+ of recipes
Lifesum Premium 1 year: $99.99 Healthy dieting & weight loss.
Lifesum Premium 3 Months: $29.99 Meal Plans, Diets & 1000+ of recipes
Lifesum Premium 6 Months: $69.99 Meal Plans, Diets & 1000+ of recipes
Lifesum Premium: $44.99 Lifesum Premium 12 months subscription
Lifesum Premium 1 year: $99.99 Healthy dieting & weight loss.
Lifesum Premium: $21.99 Lifesum Premium 3 months subscription
Lifesum Premium: $29.99 Lifesum Premium