fix problems on Rogervoice [iphone]

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Rogervoice - Call Captions
Info:
company: RogerVoice
: http://help.rogervoice.com
: rogervoice.com
Chat with our AI-based Rogervoice Support
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UI issue

cannot paste phone numbers

Fix: Make sure you are using the latest version of the app, as this issue may have been addressed in updates. If the problem persists, try copyin... ⇲

scrolling jumps back to previous text

Fix: Try tapping on the text area to refocus the app. This can sometimes reset the scrolling behavior. If the issue persists, check for updates t... ⇲

limited space for reading captions

Fix: Adjust the text size in your device settings. Go to Settings > Display & Brightness > Text Size and increase the size to make it easier to r... ⇲
 
Network issue

difficult to connect calls

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if that improves call... ⇲

issues with receiving calls

Fix: Check your device's Do Not Disturb settings. If this is enabled, it may prevent calls from coming through. Go to Settings > Do Not Disturb a... ⇲

Rogervoice disconnects calls

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if that improves call... ⇲
 
Freezing issue

transcription freezes with fast speech

Fix: Try to slow down your speech when using the app. Practice speaking at a more moderate pace to see if that helps the app keep up with your sp... ⇲
 
Account issue

requires new phone number

Fix: If you are prompted to enter a new phone number, ensure that you are entering a valid number that can receive SMS verification codes. If you... ⇲
 
Support issue

customer support response time is slow

Fix: Check the app's FAQ or help section for common issues and solutions that may address your concerns without needing to wait for support. OR... ⇲
 
Payments issue

subscription costs for accessibility

Fix: Look for any promotional offers or discounts that may be available for new users or during specific times of the year. Sometimes, apps offer... ⇲
 
Audio issue

translation quality is poor

Fix: Check if there are any settings within the app that allow you to select different translation options or languages. Sometimes, changing the... ⇲

live captioning can lose transcripts

Fix: Ensure that you have a stable internet connection while using live captioning, as interruptions can cause transcripts to be lost. If you exp... ⇲
 
Bugs issue

Rogervoice is touchy and sensitive

Fix: Adjust the touch sensitivity settings on your device. Go to Settings > Accessibility > Touch and see if there are options to modify sensitiv... ⇲
 
Settings issue

default speakerphone setting not available

Fix: Check the app settings to see if there is an option to enable speakerphone by default. If not, you may need to manually switch to speakerpho... ⇲
 
Crashes issue

Rogervoice crashes or shows unexpected errors

Fix: Clear the app's cache if the option is available in your device settings. This can help resolve issues related to app performance. Go to Set... ⇲
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 what users are saying
Good experience
93.2%

Bad experience
5.0%

Neutral
1.8%

~ from our NLP analysis of 766 combined software ratings.

 Switch to these Alternatives:
ClearCaptions Mobile
Nagish: Caption Your Calls
T-Mobile IP Relay
CaptionCall
Live Transcribe
InnoCaption: Call Captioning
AlwaysHome Mobile
Live Transcribe +
Subtitles Viewer!
SoundPrint, Find A Quiet Place

 Private Data Rogervoice collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Freedom: $5.99 Get a Roger number to call phone lines
  2. Premium: $29.99 Get a Roger number to call phone lines
  3. Top Up Credit: $10.99 With Roger credits, enjoy more calling time.
  4. Premium Halfprice: $14.99 Get a Roger number to call phone lines.
  5. Freedom Halfprice: $2.99 Get a Roger number to call phone lines.