fix problems on LingoDeer [iphone]

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—— Run into issues on LingoDeer? Get help pending when official support gets back to you!

LingoDeer - Learn Languages
Info:
company: LingoDeer Co, Ltd.
: https://www.lingodeer.com/
: www.lingodeer.com
Chat with our AI-based LingoDeer Support
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Gameplay issue

Achievements are delayed or incorrect

Fix: 1. Sync Your Account: If you have an account, log out and log back in to force a sync. This can help update your achievements. 2. Check for... ⇲

Inconsistent lesson pacing

Fix: 1. Adjust Learning Speed: Check if there are settings to adjust the pace of lessons. Some apps allow you to slow down or speed up the learni... ⇲
 
Customization issue

Flashcards lack proper spaced repetition

Fix: 1. Adjust Study Settings: Check if there are settings within the flashcard section that allow you to customize the repetition intervals. Loo... ⇲
 
UI issue

Keyboard does not switch automatically for typing

Fix: 1. Check Keyboard Settings: Go to Settings > General > Keyboard. Ensure that the 'Smart Punctuation' and 'Auto-Correction' settings are conf... ⇲

Drawing characters feature is unresponsive

Fix: 1. Restart the App: Close LingoDeer and reopen it to see if the drawing feature becomes responsive. 2. Check for Updates: Ensure the app is... ⇲

Overwhelming initial experience for some users

Fix: 1. Take a Guided Tour: If the app offers a guided tour or tutorial, take it to familiarize yourself with the features and layout. 2. Start w... ⇲
 
Bugs issue

Review section does not include all completed lessons

Fix: 1. Check Filters: In the review section, look for any filters that may be hiding completed lessons. Ensure all lessons are set to display. 2... ⇲
 
Payments issue

Limited free content for testing

Fix: 1. Explore Free Trials: Check if LingoDeer offers a free trial period for premium content. This can give you access to more features tempora... ⇲
 
Search issue

Difficult to review specific vocabulary categories

Fix: 1. Use Search Function: If available, use the search function within the app to find specific vocabulary categories or words you want to rev... ⇲
 
Backup issue

Backup option is unclear or insufficient

Fix: 1. Check Settings: Go to the app settings and look for backup options. Ensure you are logged into an account that allows for data backup. 2.... ⇲
 
Updates issue

No crash course for daily conversations

Fix: 1. Explore Existing Content: Look for any existing lessons that focus on conversational skills or daily phrases. These may not be labeled as... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.7%

Bad experience
3.4%

Neutral
1.9%

~ from our NLP analysis of 25,424 combined software ratings.

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 Private Data LingoDeer collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Multilingual Pass - Monthly: $14.99 Multilingual Pass - Monthly
  2. Multilingual Pass (Annual): $79.99 Multilingual Pass (Annual)
  3. Multilingual Pass - Lifetime: $159.99 Multilingual Pass - Lifetime
  4. Multilingual Pass - Lifetime: $119.99 Multilingual Pass - Lifetime
  5. Multilingual Pass (Annual): $79.99 12-month access to all language courses
  6. Multilingual Pass - Quarterly: $34.99 Multilingual Pass - Quarterly
  7. Korean Monthly subscription: $12.99 Korean Monthly subscription
  8. Japanese Monthly Subscription: $12.99 Japanese Monthly Subscription
  9. Korean Quarterly subscription: $32.99 Korean Quarterly subscription
  10. Spanish Monthly Subscription: $12.99 Spanish Monthly Subscription