fix problems on TheScore [iphone]

​

—— Run into issues on TheScore? Get help pending when official support gets back to you!

theScore: Sports News & Scores
Info:
company: Score Media and Gaming Inc.
: https://thescore.zendesk.com/hc/en-us/sections/200864640-iOS
: scoremediaandgaming.com
Chat with our AI-based theScore Support
   Hello! How can I assist you?  

characters left:
 
Updates issue

Widgets do not update

Fix: Try removing the widget from your home screen and then re-adding it. To do this, long-press the widget, select 'Remove Widget', then go to t... ⇲
 
Support issue

Help section requires email setup

Fix: If you need help without setting up an email, try searching for FAQs or user forums online that may provide answers to common questions. You... ⇲
 
Ads issue

No ad-free option available

Fix: Consider using the app during off-peak hours when ads may be less frequent. You can also look for alternative sports news apps that offer an... ⇲
 
Bugs issue

In-app browser is buggy

Fix: Clear the app's cache to see if that resolves the issues with the in-app browser. Go to Settings > General > iPhone Storage, find theScore,... ⇲

Page reloads in in-app browser

Fix: Try closing and reopening the app to see if that resolves the issue. If the problem persists, consider uninstalling and reinstalling the app... ⇲
 
Gameplay issue

No player stats tab for upcoming matchups

Fix: Check if there are any updates to the app that may add this feature. If not, you can look for player stats on other sports websites or apps... ⇲

In-game features lack detail

Fix: Check for updates to the app that may enhance in-game features. Go to the App Store and see if an update is available. OR As a workaround... ⇲
 
Customization issue

Politically opinionated articles in news feed

Fix: Adjust your news feed preferences if the app allows it. Look for settings that let you customize the type of content you want to see, focusi... ⇲

Inability to filter out unwanted articles

Fix: Explore the app settings to see if there are options to customize your news feed. Some apps allow you to select topics or teams of interest... ⇲

Separation of news feeds by sport

Fix: Check the app settings to see if there is an option to customize your news feed by sport. Some apps allow you to select your favorite sports... ⇲

Decline in article quality

Fix: Provide feedback through the app's feedback mechanism if available, but if not, consider following other sports news outlets that maintain h... ⇲

Top news feed polluted with unwanted sports

Fix: Adjust your news feed preferences if the app allows it. Look for settings that let you customize the type of content you want to see, focusi... ⇲

Inability to customize favorite sports

Fix: Check the app settings to see if there is an option to select your favorite sports. This may help tailor the content you receive. OR If t... ⇲
 
UI issue

Missing player stats in landscape mode

Fix: Check if there are any updates available for the app that may fix this issue. Go to the App Store and see if an update is pending. OR If... ⇲
 
Privacy issue

Privacy concerns with app permissions

Fix: Review the app permissions by going to Settings > Privacy on your iPhone. Disable any permissions that you feel are unnecessary for the app'... ⇲
 
Notifications issue

Excessive breaking news alerts

Fix: Adjust your notification settings within the app. Go to the app settings and look for notification preferences to reduce the frequency of al... ⇲

Fluff notifications mixed with actual news

Fix: Check the app settings for notification preferences and see if you can customize the types of alerts you receive, focusing on important news... ⇲

Hidden mute button for notifications

Fix: Explore the app settings thoroughly to locate the mute button for notifications. It may be under a 'Notifications' or 'Settings' tab within... ⇲
 
Audio issue

Media player controls are unresponsive

Fix: Try restarting the app to see if that resolves the issue with unresponsive controls. If the problem persists, consider uninstalling and rein... ⇲
 
Messages issue

Chat abuse and lack of moderation

Fix: Utilize any available moderation tools within the chat feature to report or block abusive users. Encourage others to do the same to improve... ⇲

Toxic comments in chat

Fix: Use the app's reporting features to report toxic comments and users. Encourage others to do the same to help improve the chat environment.... ⇲
 
Search issue

Difficulty finding standings and stats

Fix: Use the search function within the app to quickly locate standings and stats. If the app has a dedicated section for standings, bookmark it... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
97.7%

Neutral
1.6%

Bad experience
0.7%

~ from our NLP analysis of 759,597 combined software ratings.

 Switch to these Alternatives:
StatMuse
BettingPros: Sports Betting
Outlier: Smart Sports Betting
Props.Cash | Player Props Data
Pikkit: Sports Betting Tracker
Sports Alerts
Action Network: Sports Betting
Pickswise Sports Betting
Optimal: +EV Picks & Analysis
Chalkboard Fantasy Sports

 Private Data theScore collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics
    • Other Data