fix problems on YPT [iphone]

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—— Run into issues on YPT? Get help pending when official support gets back to you!

YPT - Study Group
Info:
company: UnCheon Baek
: https://yeolpumta.com/en/
: yeolpumta.com
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Settings issue

Language settings change unexpectedly

Fix: 1. Go to the app's settings and check the language preferences. Ensure that the desired language is selected. 2. If the language keeps chang... ⇲
 
Permissions issue

Allowed apps are still restricted

Fix: 1. Check the app's settings to ensure that the allowed apps are correctly configured. 2. Go to your iPhone's Settings > Screen Time > Conten... ⇲

Limited access to specific apps

Fix: 1. Review the app's settings to ensure that you have granted all necessary permissions for accessing other apps. 2. Check your iPhone's Sett... ⇲
 
Bugs issue

Time zone issues cause incorrect time recording

Fix: 1. Check your iPhone's time zone settings by going to Settings > General > Date & Time. Ensure that 'Set Automatically' is enabled. 2. In th... ⇲

Group features can be deleted without reason

Fix: 1. Regularly back up your group settings and data if the app allows it. This way, if features are deleted, you can restore them. 2. Check th... ⇲
 
Crashes issue

YPT crashes after updates

Fix: 1. After an update, restart your iPhone to clear any temporary glitches that may cause the app to crash. 2. If the app crashes upon opening,... ⇲
 
Network issue

Difficulty connecting to servers

Fix: 1. Check your internet connection by trying to access other apps or websites. If your connection is weak, try switching to Wi-Fi or moving c... ⇲
 
Compatibility issue

No web version available

Fix: 1. As a workaround, consider using a mobile browser to access similar functionalities that the app provides. 2. If you need to access specif... ⇲
 
UI issue

Inconsistent organization of tabs and actions

Fix: 1. Familiarize yourself with the app's layout by exploring each tab and its functions. 2. If you find certain features difficult to locate,... ⇲
 
Account issue

Need for a quick account swap feature

Fix: 1. As a workaround, log out of your current account and log back in with the other account. This can be done in the app's settings or accoun... ⇲
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 what users are saying
Good experience
91.1%

Bad experience
6.2%

Neutral
2.7%

~ from our NLP analysis of 675 combined software ratings.

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