fix problems on PayPal [iphone]

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—— Run into issues on PayPal? Get help pending when official support gets back to you!

PayPal - Pay, Send, Save
Info:
company: PayPal, Inc.
: https://www.paypal.com/mobile
: www.paypal.com
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Payments issue

Funds held for extended periods

Fix: 1. Review Transaction Status: Log into your PayPal account and check the status of the transaction. 2. Provide Necessary Information: If Pay... ⇲

Inconsistent transaction processing times

Fix: 1. Check Transaction Types: Different types of transactions (e.g., sending money, receiving payments) may have different processing times. 2... ⇲

Issues with automatic payment management

Fix: 1. Review Automatic Payments: Go to your account settings and check the automatic payments section to manage or cancel any subscriptions. 2.... ⇲

Problems with sending money to bank accounts

Fix: 1. Check Bank Account Link: Ensure your bank account is properly linked and verified in your PayPal account. 2. Review Transaction Limits: B... ⇲

Delayed refunds

Fix: 1. Check Refund Status: Log into your PayPal account and check the status of your refund in the activity section. 2. Understand Processing T... ⇲

High transaction fees

Fix: 1. Review Fee Structure: Familiarize yourself with PayPal’s fee structure to understand when fees apply. 2. Consider Alternatives: If fees a... ⇲

Limited options for instant transfers

Fix: 1. Check Transfer Options: Review the available transfer options in your PayPal account to see if instant transfer is available for your acc... ⇲
 
UI issue

Confusing app design

Fix: 1. Explore Tutorials: Look for any available tutorials or guides within the app to better understand its layout. 2. Use the Search Function:... ⇲
 
Messages issue

Error messages without clear explanations

Fix: 1. Take Note of Error Codes: Write down any error codes you receive and search for them in the PayPal Help Center for specific guidance. 2.... ⇲
 
Support issue

Difficulty in accessing live support

Fix: 1. Use the Help Center: Start with the PayPal Help Center for self-service options. 2. Try Different Times: Access live support during off-p... ⇲
 
Account issue

Account limitations for new users

Fix: 1. Verify Your Account: Ensure you have completed all necessary verification steps, including linking a bank account or credit card. 2. Revi... ⇲

Random account restrictions

Fix: 1. Check Email Notifications: PayPal often sends emails regarding account restrictions. Review your email for any messages from them. 2. Ver... ⇲

Inability to close accounts easily

Fix: 1. Access Account Settings: Go to your account settings and look for the option to close your account. 2. Clear Outstanding Transactions: En... ⇲

Lack of transparency in dispute resolutions

Fix: 1. Review Dispute Process: Familiarize yourself with PayPal’s dispute resolution process in the Help Center. 2. Document Everything: Keep de... ⇲

Unclear reasons for account closures

Fix: 1. Review Account Activity: Check your account activity for any transactions that may have violated PayPal’s policies. 2. Familiarize with P... ⇲
 
Login issue

Frequent login issues

Fix: 1. Reset Password: If you’re having trouble logging in, try resetting your password through the app or website. 2. Clear App Cache: Clear th... ⇲
 
Security issue

Inadequate protection against unauthorized transactions

Fix: 1. Enable Two-Factor Authentication: Go to your account settings and enable two-factor authentication for added security. 2. Regularly Monit... ⇲

Poor handling of identity theft cases

Fix: 1. Report Immediately: If you suspect identity theft, report it to PayPal immediately through the app or website. 2. Change Passwords: Chang... ⇲
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 what users are saying
Good experience
95.3%

Bad experience
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Neutral
1.8%

~ from our NLP analysis of 6,297,998 combined software ratings.

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 Private Data PayPal collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics