—— Run into issues on Rogue Credit Union? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that resolves the issue. If the app is s... ⇲
Fix: If you are having trouble remembering your password, use the 'Forgot Password' feature on the login screen. Follow the prompts to reset your... ⇲
Fix: If you are locked out, wait for a few minutes and try logging in again. After multiple failed attempts, the system may temporarily lock your... ⇲
Fix: Ensure you are using the correct login credentials for your business account. Double-check that you are not using personal account details.... ⇲
Fix: Log out of the app and log back in to refresh your account information. This can help resolve display issues. OR Check your account balan... ⇲
Fix: Plan your banking activities during the week when support is available. If you encounter issues over the weekend, make a note of them and re... ⇲
Fix: Utilize the app's FAQ or help section for common issues and solutions that may not require direct support. OR Consider using online resou... ⇲
Fix: Log out of the app and log back in to refresh the data. This can sometimes resolve discrepancies in displayed information. OR Check your... ⇲
Fix: Ensure that you are following the correct procedure for mobile deposits. Check the app's guidelines for taking pictures of checks and submit... ⇲
Fix: Regularly check your account balance and transaction history to stay informed about pending transactions. This can help you avoid overdrafts... ⇲
Fix: Clear the app cache by going to your iPhone settings, selecting Rogue Credit Union, and choosing 'Clear Cache' if available. This can help i... ⇲
Fix: Ensure that you are using the latest version of the app. Check for updates in the App Store and install any available updates. OR Try usi... ⇲
Fix: Ensure that your camera lens is clean and free from obstructions. Wipe the lens gently with a soft cloth before taking a picture of the chec... ⇲
Fix: Check your device settings to ensure that the app is allowed to save passwords. Go to Settings > Passwords & Accounts and ensure that the Ro... ⇲
Fix: Check your app notification settings. Go to your iPhone Settings > Notifications > Rogue Credit Union and ensure that notifications are enab... ⇲
Fix: Adjust your notification settings within the app. Go to the settings menu and customize which notifications you want to receive. OR You c... ⇲
Fix: Take your time to read the instructions provided during the identity confirmation process. If you encounter issues, try restarting the proce... ⇲
Fix: Regularly monitor your account for any unauthorized transactions and report them immediately through the app or website. OR Consider sett... ⇲
Fix: Ensure that your app is updated to the latest version. Check the App Store for any available updates and install them. OR If you experien... ⇲
Fix: If you are having trouble updating the app, ensure that your device has enough storage space. Go to Settings > General > iPhone Storage to c... ⇲