fix problems on TCLee [iphone]

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—— Run into issues on TCLee ? Get help pending when official support gets back to you!

TCLee : Remote for TCL ROKU TV
Info:
company: yohan teixeira
: https://nstx.io/
: nstx.io
Chat with our AI-based TCLee Support
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Freezing issue

TCLee freezes during use

Fix: Close the app completely and restart it. To do this, double-click the home button (or swipe up from the bottom on newer iPhones) and swipe t... ⇲

TCLee locks up and requires restart

Fix: If the app locks up, force close it by swiping it away in the app switcher and then reopen it. This can help reset the app's state. OR Re... ⇲
 
Compatibility issue

Connection issues with certain devices

Fix: Check your Wi-Fi connection to ensure that both your iPhone and TCL Roku TV are connected to the same network. Restart your router if necess... ⇲

Difficulty connecting to TV

Fix: Ensure that your TCL Roku TV is powered on and connected to the same Wi-Fi network as your iPhone. Restart both devices if necessary. OR... ⇲

Requires physical TV power on for initial use

Fix: Make it a habit to power on your TV before using the app. This is a common requirement for remote control apps and ensures a smoother experi... ⇲
 
Ads issue

Paid version does not guarantee ad-free experience

Fix: Review the app's terms and conditions to understand what the paid version offers. If ads persist, check for any settings within the app that... ⇲

Limited functionality without ads

Fix: Explore the app to see if there are features that can be accessed without ads. Familiarize yourself with the app's capabilities to maximize... ⇲

Ads can be loud and intrusive

Fix: Adjust the volume on your iPhone or mute the app when using it to minimize the impact of loud ads. You can also check if there are settings... ⇲

Ads can be repetitive

Fix: If you find the ads repetitive, consider providing feedback through the app's feedback option, if available, to express your concerns about... ⇲
 
Updates issue

Inconsistent performance after updates

Fix: If the app performance has degraded after an update, try uninstalling and reinstalling the app. This can sometimes resolve performance issue... ⇲
 
Audio issue

Sound buttons do not work

Fix: Check if the sound buttons are mapped correctly in the app settings. Sometimes, remapping or resetting the controls can resolve this issue.... ⇲
 
Payments issue

TCLee may ask for additional payments after purchase

Fix: Review your purchase history in the App Store to confirm your purchase and ensure that you are logged into the correct Apple ID associated w... ⇲
 
Support issue

Poor customer support response

Fix: Utilize any available FAQs or help sections within the app to find answers to common issues, as this can often provide quicker solutions tha... ⇲
 
UI issue

Spelling errors in the app interface

Fix: Take note of any spelling errors and report them through the app's feedback option, if available, to help improve the app's quality. OR I... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
83.5%

Bad experience
11.8%

Neutral
4.7%

~ from our NLP analysis of 19,106 combined software ratings.

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 Private Data TCLee collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Tcleemote Premium: $19.99 Remove all the ads of the App
  2. Premium version: $4.99 Premium version
  3. Pro Version: $9.99 Enjoy the app without ads
  4. Pro version: $19.99 Enjoy the app without ads