—— Run into issues on Cougar? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To reduce interactions with bot accounts, be cautious when engaging with profiles that have generic or overly polished descriptions. Look fo... ⇲
Fix: Explore the app's free features thoroughly. Some apps offer limited messaging capabilities or allow you to send 'likes' or 'winks' without p... ⇲
Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve performance. Go to the App Store, search for th... ⇲
Fix: As a workaround, you can manually check profiles in your area by looking at the location information provided in user profiles. This may req... ⇲
Fix: Manually check the location details in user profiles to find matches that are geographically desirable. This may require more effort but can... ⇲
Fix: Take some time to familiarize yourself with the app's layout. Explore each section and use any available tutorials or help sections to under... ⇲
Fix: Be vigilant when interacting with new users. Look for signs of fake profiles, such as overly attractive photos or vague descriptions. Trust... ⇲
Fix: Engage with users who have verified profiles or those who have been active recently. This can help ensure that you are interacting with real... ⇲
Fix: Be cautious when interacting with new users. Look for profiles that provide additional verification, such as social media links or mutual fr... ⇲
Fix: Use reverse image search tools to check if profile photos are being used elsewhere on the internet, which can indicate a fake profile. OR... ⇲
Fix: Check the app's settings or account management section for an option to delete your account. If it's not obvious, look for a help or FAQ sec... ⇲
Fix: If you are receiving repeated prompts, ensure that you are following the correct procedure for account deletion. Double-check the steps in t... ⇲
Fix: Clear the app's cache if the option is available in your settings. This can help improve loading times by removing unnecessary data. OR E... ⇲
Fix: Maximize the use of the features available to free users. Engage actively with the community and utilize any free trials or limited-time off... ⇲
Fix: Utilize any free features available to maximize your experience without payment. Engage with the community and use free messaging options if... ⇲
Fix: Check your internet connection to ensure it is stable. If you're on Wi-Fi, try switching to mobile data or vice versa to see if that resolve... ⇲
Fix: Use the app's blocking feature to prevent spam accounts from messaging you. This can help reduce the number of unwanted interactions. OR... ⇲
Fix: When browsing profiles, take note of any that seem too similar and report them as duplicates. This can help the app's moderation team take a... ⇲
Fix: When interacting with users, ask clarifying questions about their profiles to ensure consistency. This can help you gauge the authenticity o... ⇲
Fix: Check the app's help section for common issues and solutions. Many apps have FAQs that can provide immediate assistance without needing to c... ⇲
Fix: Ensure your device's operating system is up to date, as compatibility issues can cause crashes. Go to Settings > General > Software Update t... ⇲