fix problems on 500px-Photo Sharing Community [iphone]

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—— Run into issues on 500px-Photo Sharing Community? Get help pending when official support gets back to you!

500px-Photo Sharing Community
Info:
company: 500px
: https://support.500px.com
Chat with our AI-based 500px-Photo Sharing Community Support
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Login issue
frequent logouts

Fix: 1. Check your internet connection. A weak connection can cause the app to log you out. 2. Ensure that your app is updated to the latest vers... ⇲
 
Account issue
app forgets premium subscription

Fix: 1. Ensure you are logged into the correct account associated with your premium subscription. Check your account settings in the app. 2. Log... ⇲
 
Slow issue
slow load times

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > 500px > Offload App. This can help improve performance. 2. Close an... ⇲
 
Search issue
search function is broken

Fix: 1. Ensure you have a stable internet connection. A poor connection can affect search functionality. 2. Try logging out and back into the app... ⇲
keywords suggestions are irrelevant

Fix: 1. When adding keywords, try to use more specific terms related to your photo. This can help improve the relevance of suggestions. 2. Consid... ⇲
server-side errors during searches

Fix: 1. Check your internet connection to ensure it is stable. A poor connection can lead to server-side errors. 2. Try logging out and back into... ⇲
 
UI issue
inability to replace images without losing likes and comments

Fix: 1. As a workaround, consider uploading the new image as a separate post and then manually linking it in the comments of the original post. 2... ⇲
confusing user interface

Fix: 1. Familiarize yourself with the app by exploring all the features. Take time to navigate through different sections to understand the layou... ⇲
limited interaction with other users

Fix: 1. Engage more actively by commenting on other users' photos and following accounts that interest you. This can encourage reciprocal interac... ⇲
like button is unresponsive

Fix: 1. Restart the app to see if the like button becomes responsive after a fresh start. 2. Check for app updates in the App Store and install a... ⇲
no clear error messages

Fix: 1. Take note of when the errors occur and what actions you were performing. This can help you identify patterns. 2. Restart the app to see i... ⇲
no way to view liked photos

Fix: 1. Check your profile settings to see if there is an option to view liked photos. 2. If this feature is not available, consider keeping a pe... ⇲
lack of intuitive navigation

Fix: 1. Spend some time exploring the app to familiarize yourself with its layout and features. 2. Look for any tutorials or help sections within... ⇲
 
Uploads issue
cannot add photos to galleries in app

Fix: 1. Check if you are using the latest version of the app. If not, update it from the App Store. 2. Try logging out and back into the app to r... ⇲
 
Privacy issue
data privacy warning covers screen

Fix: 1. Try tapping 'Accept' or 'Dismiss' on the privacy warning to see if it disappears. 2. If it remains, restart the app to see if the warning... ⇲
 
Compatibility issue
inconsistent performance between app and website

Fix: 1. Ensure both the app and website are updated to their latest versions. Sometimes, performance issues arise from outdated software. 2. Clea... ⇲
 
Crashes issue
app crashes frequently

Fix: 1. Ensure your iPhone is updated to the latest iOS version, as compatibility issues can cause crashes. 2. Clear the app cache by going to Se... ⇲
 
Customization issue
gallery view is not customizable

Fix: 1. Explore the app settings to see if there are any options for changing the gallery view. 2. If customization is limited, consider providin... ⇲
 
Updates issue
poor quality of recent updates

Fix: 1. If you notice specific issues after an update, try uninstalling and reinstalling the app to see if it resolves the problems. 2. Check for... ⇲
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 what users are saying
Good experience
88.7%

Bad experience
7.6%

Neutral
3.7%

~ from our NLP analysis of 5,283 combined software ratings.

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 Private Data 500px-Photo Sharing Community collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Unlimited iOS Uploads: $3.49 Get unlimited uploads for iOS
  2. Awesome Membership Monthly: $3.99 Awesome - Monthly
  3. Awesome Annual Membership: $39.99 Awesome - Yearly
  4. Awesome Membership Monthly: $4.99 Awesome - Monthly
  5. Awesome Annual Membership: $49.99 Awesome - Yearly