fix problems on Tide Guide [iphone]

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—— Run into issues on Tide Guide? Get help pending when official support gets back to you!

Tide Guide: Charts & Tables
Info:
company: Condor Digital
: https://tideguide.com/support
: tideguide.com
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UI issue

Keyboard fails to pop up

Fix: 1. Restart the app: Close the app completely and reopen it. This can often resolve temporary issues with the keyboard not appearing. 2. Chec... ⇲

Dynamic Island hides time on Home Screen

Fix: 1. Adjust Dynamic Island settings: Go to Settings > Display & Brightness > Always On Display and adjust settings to see if it resolves the i... ⇲

Icons changed to less informative style

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as updates may revert or improve icon designs. 2. Provide feedback... ⇲

Redundant black area in UI

Fix: 1. Restart the app: Close the app completely and reopen it to see if the UI issue resolves itself. 2. Check for updates: Ensure that you hav... ⇲
 
Crashes issue

Crashes when adding a new location

Fix: 1. Ensure you have a stable internet connection: Check your Wi-Fi or cellular data connection. If the connection is weak, try switching to a... ⇲

Tide Guide crashes when accessing tables

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Tide Guide, and select 'Offload App'. This can help resolve crashes by c... ⇲
 
Bugs issue

Data inaccuracies for tide times

Fix: 1. Check location settings: Ensure that the app has permission to access your location. Go to Settings > Privacy > Location Services and mak... ⇲

Data inaccuracies for swell height and direction

Fix: 1. Check location settings: Similar to tide times, ensure that the app has the correct location settings enabled. Go to Settings > Privacy >... ⇲
 
Slow issue

Slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Tide Guide, and select 'Offload App'. This can help improve performance... ⇲
 
Widgets issue

Widgets do not display data

Fix: 1. Remove and re-add the widget: Long press on the widget, select 'Remove Widget', then go to your widget gallery and re-add the Tide Guide... ⇲
 
Syncing issue

Watch app does not sync properly

Fix: 1. Ensure both devices are connected: Make sure your iPhone and Apple Watch are connected via Bluetooth and that both devices are on the sam... ⇲
 
Payments issue

Limited data without subscription

Fix: 1. Explore free features: Familiarize yourself with the free features available in the app. Often, there are still useful functionalities wi... ⇲
 
Loading issue

Loading indicator gets stuck

Fix: 1. Force close the app: Double-click the Home button or swipe up from the bottom to view open apps, then swipe up on Tide Guide to close it.... ⇲
 
Updates issue

Requires frequent updates for stability

Fix: 1. Enable automatic updates: Go to Settings > App Store and enable 'App Updates' to ensure you always have the latest version installed. 2.... ⇲
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 what users are saying
Good experience
95.0%

Neutral
2.9%

Bad experience
2.1%

~ from our NLP analysis of 6,524 combined software ratings.

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 Private Data Tide Guide collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Tide Guide Pro (1 Month): $3.99 1 month access to Tide Guide Pro.
  2. Tide Guide Pro (12 Months): $29.99 12 months of access to Tide Guide Pro.
  3. Tide Guide Pro (12 Months): $19.99 Live tides, widgets, monthly charts and more.
  4. Tide Guide Pro (12 Months): $29.99 1 year access to Tide Guide Pro.
  5. Tide Guide Pro (1 Month): $4.99 Monthly access to Tide Guide Pro.
  6. Tide Guide Pro: $39.99 Yearly access to Tide Guide Pro.
  7. Tide Guide Pro (1 Month): $3.99 1 month of access to Tide Guide Pro.
  8. Tide Guide Pro (1 Month): $1.99 Live tides, widgets, monthly charts and more.
  9. Tide Guide Pro (12 Months): $14.99 12 months of access to Tide Guide Pro.
  10. Tide Guide Pro (Lifetime): $99.99 Lifetime access to Tide Guide Pro.