fix problems on Prometheus [iphone]

—— Run into issues on Prometheus? Get help pending when official support gets back to you!

Prometheus - Online Courses

Info:

company: Prometheus NGO

: https://prometheus.org.ua

: prometheus.org.ua

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🛠️ Common Prometheus Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

built-in video player is poor

Fix: Try using an external video player app that supports the video formats used by Prometheus. You can download a video player like VLC or Infus... ⇲

unable to view course details

Fix: Ensure that you have a stable internet connection. Sometimes, course details may not load properly due to connectivity issues. Try switching... ⇲

Freezing issue

Prometheus freezes when accessing courses

Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button on older iPhones) to... ⇲

Downloads issue

no offline download feature

Fix: Look for any settings within the app that may allow you to save videos for offline viewing. Some apps have a 'Download' option within the co... ⇲

Have a specific Problem? Resolve Your Issue below:

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Private Data Prometheus collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics