—— Run into issues on Rewardy? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try to familiarize yourself with the app's layout by exploring each section. Take notes on where specific features are located to improve yo... ⇲
Fix: Ensure that your internet connection is stable. You can test your connection by opening other apps or websites. If your connection is slow,... ⇲
Fix: Keep a record of the tasks you complete, including screenshots if possible. If you notice discrepancies, you can refer to this record when a... ⇲
Fix: Check the app for a help or support section, which may provide FAQs or troubleshooting tips that can resolve your issue without needing to c... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
Fix: Review the payout terms and conditions within the app to understand the expected processing times. This can help set your expectations accor... ⇲
Fix: Keep track of your payout requests and note the expected processing times. If a payout exceeds this time, you can follow up with customer su... ⇲
Fix: Double-check the terms of each survey or task to ensure you understand the payout structure. If you believe there is an error, document your... ⇲
Fix: Regularly update your profile information in the app. This can help match you with more surveys that fit your demographic and interests. O... ⇲
Fix: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates, as newer versions... ⇲