fix problems on MyTracks [iphone]

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—— Run into issues on MyTracks? Get help pending when official support gets back to you!

myTracks - The GPS-Logger
Info:
company: Dirk Stichling
: https://www.mytracks4mac.info
: www.mytracks4mac.info
Chat with our AI-based myTracks Support
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Crashes issue

myTracks crashes or freezes

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. Go to the App Store, search for myTracks, and che... ⇲
 
Syncing issue

Tracks not saved after recording

Fix: Before starting a new recording, ensure that you have enough storage space on your device. Go to Settings > General > iPhone Storage to chec... ⇲

Inability to sync waypoints between mobile and desktop

Fix: Check if there is a cloud sync option in the app settings. If available, enable it to sync your waypoints across devices. OR As a workaro... ⇲
 
Network issue

GPS inaccuracies

Fix: Make sure that location services are enabled for myTracks. Go to Settings > Privacy > Location Services, and ensure that myTracks is set to... ⇲

myTracks does not work offline

Fix: Before heading out, download the necessary maps or data while connected to Wi-Fi. This will allow you to access them offline during your act... ⇲
 
UI issue

Maps not detailed enough

Fix: Check if there are options within the app to change the map type or detail level. Look for settings related to map display and select a more... ⇲
 
Bugs issue

Tracks deleted unexpectedly

Fix: Regularly back up your recordings by exporting them to a cloud service or your computer. This way, if tracks are deleted, you can restore th... ⇲
 
Payments issue

Requires payment for features previously free

Fix: Review the app's current features and see if there are alternative apps that offer similar functionalities for free. You may find a suitable... ⇲
 
Battery issue

Battery drain issues

Fix: Reduce the frequency of GPS updates in the app settings if possible. This can help conserve battery life while still tracking your activity.... ⇲
 
Customization issue

No option to name tracks

Fix: After recording, look for an option to edit the track details. You may be able to rename the track in the details or settings section of the... ⇲
 
Features issue

No topo feature available

Fix: Explore other mapping apps that offer topographic maps and can be used alongside myTracks for detailed terrain information. OR If you nee... ⇲
 
Support issue

Limited support from developers

Fix: Utilize online forums or user communities related to myTracks. Other users may have experienced similar issues and can provide solutions or... ⇲
 
Updates issue

Inconsistent performance after updates

Fix: If you notice performance issues after an update, try uninstalling and reinstalling the app. This can sometimes resolve glitches that occur... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
61.3%

Bad experience
27.4%

Neutral
11.3%

~ from our NLP analysis of 62 combined software ratings.

 Switch to these Alternatives:
GeoTracker Lite
Open GPX Tracker
GPS Tracks
TraceMyTrack
Track My Journey - Travel Log
RouteHistory
FollowMee GPS Location Tracker
GeoLogger - GPS Speed Tracker
WayLog - Simple GPS Tracker
GPX viewer 2

 Private Data myTracks collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. Extension Pack 1: $2.99 - Batch download of offline map data - Export of tracks as ZIP compressed GPX, KML or KMZ files - Elevation Profiles - Speed Profiles
  2. myTracks Premium: $4.99 Access to premium features.
  3. myTracks Premium: $0.99 Access to myTracks premium features.
  4. California: $0.99 Offline map: California
  5. Florida: $0.99 Offline map: Florida
  6. Texas: $0.99 Offline map: Texas
  7. United States: $7.99 Offline maps for the United States
  8. Arizona: $0.99 Offline map: Arizona
  9. Colorado: $0.99 Offline map: Colorado
  10. Oregon: $0.99 Offline map: Oregon