fix problems on IITC- [iphone]

—— Run into issues on IITC-? Get help pending when official support gets back to you!

IITC-Mobile

Info:

company: Yangkun Zhang

: http://iitc.app/

Chat with our AI-based IITC- Support

🛠️ Common IITC- Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Data export for draw tools is difficult to select and copy

Fix: To simplify the data export process, try using the built-in export feature if available. Navigate to the draw tools section, select the desi... ⇲

Login issues preventing access

Fix: First, ensure that your internet connection is stable. If the connection is fine, try logging out of the app completely and then logging bac... ⇲

Syncing issue

Authorization for syncing is broken

Fix: Check your app settings to ensure that syncing is enabled. Go to Settings within the app and look for sync options. If they are turned off,... ⇲

Freezing issue

IITC- freezes and becomes unresponsive

Fix: If the app freezes, try force-closing it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to view open apps, then... ⇲

UI issue

Desktop view cannot be turned off

Fix: Check the app settings for a toggle that allows you to switch between desktop and mobile views. If you cannot find this option, try clearing... ⇲

Copy/paste/select all functionality is lacking

Fix: If the app does not support copy/paste, consider using a third-party note-taking app to manually copy the information you need. You can then... ⇲

Double tap to zoom no longer works

Fix: Check the app settings to see if there is an option to enable double-tap zoom. If not, try using pinch-to-zoom as an alternative method. O... ⇲

Comm overlay obstructs portal information

Fix: Check the app settings for an option to adjust the overlay settings. You may be able to change the transparency or toggle it off. OR If t... ⇲

Bugs issue

Bookmarks do not work on mobile

Fix: Ensure that you are logged into the same account on both mobile and desktop versions of the app. Sometimes bookmarks sync issues arise from... ⇲

Draw tools are non-functional

Fix: Check if the draw tools are enabled in the app settings. If they are disabled, enable them and try again. OR If the draw tools are still... ⇲

Randomly toggles add-ons on/off

Fix: Check the app settings for any auto-toggle features that may be enabled. Disable them if found. OR If the issue persists, try reinstallin... ⇲

Loading issue

Map tiles fail to load

Fix: Check your internet connection to ensure it is stable. If you are on a cellular network, try switching to Wi-Fi. If the issue persists, try... ⇲

Updates issue

IITC- is mostly unusable after iOS updates

Fix: After an iOS update, check if the app is also updated to the latest version. Go to the App Store and see if there are any updates available... ⇲

Error 403 when logging in with Google

Fix: Ensure that you have the correct permissions set for the app in your Google account. Go to your Google account settings and check the securi... ⇲