fix problems on Hume Health [iphone]

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—— Run into issues on Hume Health? Get help pending when official support gets back to you!

Hume Health
Info:
company: FitTrack Inc
: https://getfittrack.com/pages/faqs
: getfittrack.com
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Payments issue

Limited functionality without subscription

Fix: 1. Explore the free features available in the app to maximize your usage without a subscription. 2. Consider whether the premium features ar... ⇲

Forced to pay for premium features

Fix: 1. Review the features available in the free version of the app to ensure you are utilizing all available options. 2. Look for any promotion... ⇲
 
Updates issue

Loss of historical data after app update

Fix: 1. Before updating the app, back up your data if the app provides an export feature. 2. After an update, check the app's settings for any op... ⇲

Frequent app updates cause issues

Fix: 1. If updates are causing issues, consider disabling automatic updates in your iPhone settings. Go to 'Settings' > 'App Store' and toggle of... ⇲
 
Bugs issue

Inaccurate health score calculations

Fix: 1. Review the metrics that the app uses to calculate your health score and ensure that all data inputs are accurate. 2. Check if there are a... ⇲

Barcode and food image scan features do not work

Fix: 1. Ensure that your camera permissions are enabled for the Hume Health app by going to 'Settings' > 'Privacy' > 'Camera'. 2. Try cleaning yo... ⇲

Hume Health adds additional weight to readings

Fix: 1. Ensure that you are using the scale correctly, following the manufacturer's instructions for weighing. 2. Check if the scale has a tare f... ⇲

Inaccurate weight and body fat readings

Fix: 1. Ensure that you are using the scale on a flat, hard surface for accurate readings. 2. Check if the scale is calibrated correctly; refer t... ⇲

Hume Health fails to save weigh-in data

Fix: 1. Ensure that you are connected to the internet when entering weigh-in data, as the app may require a connection to save changes. 2. After... ⇲

Hume Health does not allow manual weight entry

Fix: 1. Check the app's settings to see if there is an option to enable manual weight entry. 2. If manual entry is not available, consider using... ⇲
 
UI issue

User interface is not user-friendly

Fix: 1. Familiarize yourself with the app by exploring all menus and options. 2. Look for a tutorial or help section within the app that may guid... ⇲

Hume Health layout is confusing

Fix: 1. Spend some time navigating through the app to familiarize yourself with its layout. 2. Look for a help or tutorial section within the app... ⇲
 
Notifications issue

Notifications do not work

Fix: 1. Go to your iPhone's 'Settings' > 'Notifications' > 'Hume Health'. 2. Ensure that notifications are enabled and that the alert style is se... ⇲
 
Syncing issue

Inconsistent data syncing

Fix: 1. Ensure that both the Hume Health app and Apple Health are updated to the latest versions. 2. Check your internet connection; a weak conne... ⇲

Hume Health requires constant syncing to retain data

Fix: 1. Check the app's settings for any options related to data retention or syncing frequency. 2. Ensure that you have a stable internet connec... ⇲
 
Support issue

Poor customer support response

Fix: 1. Look for community forums or user groups where you can ask questions and get help from other users. 2. Check the app's FAQ section for co... ⇲
 
Permissions issue

Hume Health prompts for permissions repeatedly

Fix: 1. Go to 'Settings' > 'Privacy' on your iPhone and check the permissions granted to the Hume Health app. 2. Ensure that all necessary permis... ⇲
 
Customization issue

Dark mode cannot be disabled

Fix: 1. Check the app's settings for a theme or appearance option that allows you to switch between light and dark mode. 2. If there is no option... ⇲
 
Compatibility issue

Hume Health does not support other smart scales

Fix: 1. Check the app's compatibility list to see which scales are supported. 2. If your scale is not supported, consider using a different app t... ⇲
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 what users are saying
Good experience
75.2%

Bad experience
20.9%

Neutral
3.9%

~ from our NLP analysis of 34,983 combined software ratings.

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 Private Data Hume Health collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. FitTrack MyHealth+ Monthly: $9.99 Your health data all in one place
  2. FitTrack MyHealth+ Annual: $71.99 Your health data all in one place
  3. FitTrack MyHealth+ Monthly: $38.99 Your health data all in one place
  4. FitTrack MyHealth+ Monthly: $9.99 Your health data all in one place
  5. FitTrack MyHealth+ Monthly: $9.99 Your health data all in one place
  6. FitTrack MyHealth+ Monthly: $44.99 Your health data all in one place
  7. Hume Plus Annual: $71.99 Your health data all in one place
  8. FitTrack MyHealth+ Annual: $99.99 Your health data all in one place
  9. FitTrack MyHealth+ Monthly: $38.99 Your health data all in one place
  10. FitTrack MyHealth+ Annual: $118.99 Your health data all in one place