—— Run into issues on Indoor Cycling & Spinning App? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure that your cadence sensor is fully charged and turned on. Check the manufacturer's instructions for any specific pairing steps. 2.... ⇲
Fix: 1. Check the app settings to see if there is an option to enable mileage tracking. 2. If there is no such option, try logging out of the app... ⇲
Fix: 1. Check the app's privacy settings to see if there is an option to skip or disable the name and email prompt. 2. If you are required to ent... ⇲
Fix: 1. Verify that your heart rate monitor is functioning correctly and is properly calibrated. 2. Check the app settings to ensure that your pe... ⇲
Fix: 1. Check the app's FAQ or help section for common issues and solutions that may address your concern without needing to contact customer ser... ⇲
Fix: 1. Ensure that you are logged into the same account that you used to record your previous rides. 2. Check the app settings to see if there i... ⇲
Fix: 1. Ensure that you are logged into the same account on both devices. 2. Check the app settings to see if there is a sync option and enable i... ⇲
Fix: 1. Check the app settings to see if there is an option to receive summaries within the app instead of via email. 2. If this option is not av... ⇲
Fix: 1. Ensure that your Apple Watch is updated to the latest watchOS version. 2. Restart both your iPhone and Apple Watch to refresh the connect... ⇲
Fix: 1. Check if your existing heart rate monitor is compatible with the app and Peloton classes. If not, consider purchasing a compatible monito... ⇲
Fix: 1. Check your internet connection to ensure it is stable, as connectivity issues can cause unexpected logouts. 2. Make sure that the app is... ⇲
Fix: 1. If you are having trouble logging in, first ensure that you are entering the correct username and password. 2. Use the 'Forgot Password'... ⇲
Fix: 1. Restart your iPhone to clear any temporary glitches that may be causing the app to crash. 2. Check for updates for both the app and your... ⇲