fix problems on Clarus OnCall [iphone]

—— Run into issues on Clarus OnCall? Get help pending when official support gets back to you!

Clarus OnCall

Info:

company: Clarus Care, LLC

: https://www.claruscare.com/contact/

: www.claruscare.com

Chat with our AI-based Clarus OnCall Support

🛠️ Common Clarus OnCall Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Patient name errors

Fix: Check the patient database for any discrepancies. Go to the patient management section of the app, and verify that the names are spelled cor... ⇲

Garble in calls

Fix: Ensure that your internet connection is stable. Switch to a Wi-Fi network if you are currently using cellular data, or vice versa. You can a... ⇲

Slow issue

Slow transcription

Fix: Clear the app's cache if the option is available. Go to the app settings and look for storage or cache options to free up space and improve... ⇲

UI issue

Terrible interface

Fix: Explore the settings menu for any customization options that might improve your experience. Adjusting themes or layouts can sometimes make t... ⇲

Cumbersome process

Fix: Create a checklist or a step-by-step guide for the tasks you find cumbersome. This can help streamline your workflow and make it easier to f... ⇲

Multiple steps for simple tasks

Fix: Familiarize yourself with the app's shortcuts and features that can help simplify tasks. Look for any tutorial or help section within the ap... ⇲

Poor user experience

Fix: Take time to explore all features of the app. Sometimes, a better understanding of the app can improve the overall experience. OR Conside... ⇲

Network issue

Call routing issues

Fix: Check your call settings within the app. Ensure that the correct routing options are selected and that your preferences are set up properly.... ⇲

Dropped calls

Fix: Ensure that your device has a strong signal. Move to a location with better reception if necessary, or switch to a different network if avai... ⇲

Lack of external call routing

Fix: Explore the app's settings to see if there are any options for integrating with external call routing services or features. OR Consider u... ⇲

Messages issue

Inaccurate message transcriptions

Fix: Check the microphone settings on your device. Make sure the app has permission to access the microphone and that it is functioning properly.... ⇲

Inability to clear messages

Fix: Check the app settings for any options related to message management. There may be a setting that allows you to delete or archive messages.... ⇲

Battery issue

Battery drain

Fix: Reduce the app's background activity by going to your device settings, selecting the app, and disabling background app refresh if it is enab... ⇲

Compatibility issue

Poor compatibility with Apple devices

Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update to check for any available updates. O... ⇲

Notifications issue

Delayed notifications

Fix: Check your notification settings in the app and on your device. Ensure that notifications are enabled and that the app is allowed to send al... ⇲

Inaccessible notifications

Fix: Check your device's notification settings to ensure that notifications from the app are enabled and not blocked. OR Try resetting your de... ⇲

Audio issue

Variable audio quality

Fix: Test your microphone and speaker quality by using other apps to make calls or record audio. If the issue persists across apps, it may be a d... ⇲

Bugs issue