Fix Netflix errors on iphone

Experiencing issues? Solve common Netflix problems instantly.
Get Started:
View Resolved Issues
Fix Now in One-Click

26 problems reported in the past 24 hours

🔍   Select the category that fits your issue:
All
 
Updates
Limited selection for specific age groups

🛠️ Explore the 'Kids' section for age-appropriate content, which may have a wider selection for younger... show fix »
Frequent removal of popular shows and movies

🛠️ Create a watchlist for shows and movies you want to see, so you can keep track of them before they a... show fix »
 
UI
No option to start over easily

🛠️ To restart a show or movie, go to the title's details page and select 'Play' again. This should allo... show fix »
Navigation issues on computer

🛠️ Clear your browser cache and cookies, as this can resolve navigation issues. Go to your browser sett... show fix »
Inability to remove shows from currently watching section

🛠️ To remove shows, go to the 'Continue Watching' section, hover over the show, and select 'Remove from... show fix »
 
Compatibility
Problems with app functionality on ROKU

🛠️ Restart your ROKU device by unplugging it for a few seconds and then plugging it back in. This can r... show fix »
 
Payments
High subscription costs for limited access

🛠️ Consider downgrading your subscription plan if you find that you are not using all the features of y... show fix »
Inability to cancel subscription through the app

🛠️ Visit the Netflix website on a browser and log into your account to manage your subscription setting... show fix »
 
Freezing
App freezes while watching stream

🛠️ Clear the app cache by going to Settings > Apps > Netflix > Storage > Clear Cache. This can help res... show fix »
 
Audio
Audio goes out during playback

🛠️ Check your device's audio settings to ensure that the volume is turned up and not muted. Also, try s... show fix »
 
Screen
Screen goes black at the end of episodes

🛠️ Disable any power-saving features on your device that may be causing the screen to turn off. Check y... show fix »
 
Account
Difficulty accessing adult profiles

🛠️ Ensure that you are logged into the correct account and that the adult profile is not restricted by... show fix »
Difficulty in managing multiple profiles

🛠️ Use the Netflix app or website to access the account settings and manage profiles. You can edit or d... show fix »
 
Network
Inconsistent content availability based on location

🛠️ Use a VPN service to access content available in other regions, but ensure it complies with Netflix'... show fix »
 
Security
Issues with device verification

🛠️ Ensure that your device is connected to the internet and try logging out and back into your Netflix... show fix »
 
Customization
Lack of a teen section

🛠️ Create a custom profile for teens and manually select appropriate content to add to their watchlist.... show fix »
 
Ads
Overemphasis on Netflix original content

🛠️ Use the search function to find non-original content by entering specific titles or genres you are i... show fix »
 
Search
Inadequate search functionality for specific genres

🛠️ Use specific keywords or phrases in the search bar to narrow down your results to the desired genre.... show fix »
  Have a specific Problem? Resolve Issue below:
characters left:


 Contact Support
Developer:
Netflix, Inc.
Email:
  http://www.netflix.com/contactus
Website:
🌐 www.netflix.com
Terms/Privacy:
⚔️ https://netflix.com/privacy
 Private Data Netflix collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers

 Breakdown of Software Ratings
Positive experience
64.2%

Negative experience
29.5%

Neutral
6.3%

~ from our NLP analysis of 398,823 combined software ratings.
  Cost of Subscriptions
  1. Netflix 2 Screens - Unlimited Streaming: $15.49 Netflix 2 Screens - Unlimited Streaming
  2. Netflix: $15.49 Netflix for Apple TV
  3. Netflix Standard: $15.49 Netflix Standard - Unlimited Streaming
  4. Netflix Premium: $22.99 Netflix Premium - Unlimited Streaming
  5. Netflix 2 Screens - Unlimited Streaming: $15.49 Netflix 2 Screens - Unlimited Streaming
  6. Netflix 2 Screens - Unlimited Streaming: $15.49 Netflix 2 Screens - Unlimited Streaming
  7. Netflix 4 Screens - Unlimited Streaming: $22.99 Netflix 4 Screens - Unlimited Streaming