fix problems on The Sun Digital Newspaper [iphone]

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—— Run into issues on The Sun Digital Newspaper? Get help pending when official support gets back to you!

The Sun Digital Newspaper
Info:
company: News UK & Ireland Limited
: https://help.thesun.co.uk/
: thesun.co.uk
Chat with our AI-based The Sun Digital Newspaper Support
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Slow issue

Slow to load content

Fix: Ensure that your device is connected to a stable internet connection. You can try switching between Wi-Fi and mobile data to see if the load... ⇲
 
Crashes issue

The Sun Digital Newspaper crashes frequently

Fix: Make sure that your app is updated to the latest version. Go to the App Store, search for The Sun Digital Newspaper, and check for updates.... ⇲
 
Content issue

Uncorroborated information

Fix: To verify the information you read, cross-check articles with other reputable news sources. Use fact-checking websites like Snopes or FactCh... ⇲

Shallow and pedantic writing

Fix: If you find the writing style unengaging, look for alternative news apps that offer in-depth analysis and investigative journalism. Apps lik... ⇲

Biased news content

Fix: To counteract perceived bias, diversify your news consumption by following multiple news outlets with different editorial perspectives. This... ⇲

Inaccurate reporting

Fix: To mitigate the impact of inaccurate reporting, always cross-reference news articles with other reliable sources. This practice can help you... ⇲

Spreads misinformation

Fix: To combat misinformation, always verify the information you read by cross-referencing with reputable fact-checking websites. This can help y... ⇲

Lacks investigative depth

Fix: If you find the articles lacking depth, consider seeking out other news sources that specialize in investigative journalism, such as ProPubl... ⇲
 
Notifications issue

Excessive push notifications

Fix: You can manage push notifications by going to your iPhone's Settings > Notifications > The Sun Digital Newspaper. From there, you can custom... ⇲
 
Ads issue

Ads take up too much space

Fix: Check if the app offers a premium subscription that removes ads. This can enhance your reading experience by providing an ad-free environmen... ⇲
 
Updates issue

Does not always update

Fix: Check your internet connection to ensure that the app can access the latest content. If the app is still not updating, try refreshing the ap... ⇲
 
UI issue

Poorly designed app

Fix: If the app's design is hindering your experience, consider providing feedback through the app's feedback feature, if available. This can hel... ⇲
 
Loading issue

Images/content fail to load

Fix: Check your internet connection to ensure it is stable. If you are on a mobile network, try switching to Wi-Fi to see if that resolves the is... ⇲
 
Payments issue

Cannot restore purchases

Fix: If you are having trouble restoring purchases, ensure that you are logged into the same Apple ID that was used to make the purchase. Go to t... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
49.8%

Good experience
48.4%

Neutral
1.9%

~ from our NLP analysis of 213 combined software ratings.

 Switch to these Alternatives:
Daily Star App
Daily Express
Sunday Sun Newspaper
The London Standard
Daily Mail: Breaking News
Irish Independent News
STV News
Irish Independent ePapers
The Spectator Magazine
UK Press - British News

 Private Data The Sun Digital Newspaper collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. The Sun Digital Edition: $6.99 30 day Auto-renewing subscription
  2. The Sun Digital Newspaper: $6.99 Monthly subscription
  3. The Sun Digital Newspaper: $7.49 First month for £0.99
  4. The Sun Digital Newspaper: $62.99 Yearly subscription
  5. The Sun Digital Newspaper: $6.99 £0.99 for the first 3 months
  6. The Sun Digital Newspaper: $19.95 £0.99 for the first 3 months
  7. The Sun Digital Newspaper: $6.49 Monthly subscription
  8. The Sun Digital Newspaper: $7.99 Monthly subscription