fix problems on Cityhop [iphone]

—— Run into issues on Cityhop? Get help pending when official support gets back to you!

Cityhop

Info:

company: KINTO New Zealand Limited t/a Cityhop

: https://www.cityhop.co.nz

: www.cityhop.co.nz

Chat with our AI-based Cityhop Support

🛠️ Common Cityhop Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cityhop freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Cityhop app o... ⇲

slow loading times

Fix: 1. Clear the app cache if the option is available in the app settings. This can help improve loading times. 2. Ensure your iPhone is running... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look in the settings or within the content you want to access offline... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the Cityhop app to the latest version available in the App Store, as updates often include bug fixes. 2. Restart your iPhone to cl... ⇲

Support issue

poor customer support

Fix: 1. Look for a comprehensive FAQ or help section within the app or on the Cityhop website. This may provide answers to common issues without... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings for Cityhop by going to Settings > Notifications > Cityhop. Ensure that notifications are enabled and se... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. If your device is not compatible, consider... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring the settings or help section for tips on navigation. 2. Try to customize the layo... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use any available t... ⇲

Battery issue

high battery consumption

Fix: 1. Check for any background app refresh settings by going to Settings > General > Background App Refresh and disable it for Cityhop. 2. Redu... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.2%

Neutral

3.8%

Bad experience

0.0%

~ from our NLP analysis of 26 combined software ratings.

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Private Data Cityhop collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
- Diagnostics