—— Run into issues on Pulse+ News & Podcasts? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that both your iPhone and the TV are connected to the same Wi-Fi network. Open the Pulse+ app, and look for the AirPlay icon (a recta... ⇲
Fix: Check your app settings for any options related to ad preferences. If available, disable any settings that allow ads to be shown. Additional... ⇲
Fix: Ensure that Picture in Picture is enabled on your iPhone. Go to Settings > General > Picture in Picture and toggle it on. If the app continu... ⇲
Fix: Check for any updates to the Pulse+ app in the App Store, as updates may resolve login issues. If the app is up to date, try deleting the ap... ⇲
Fix: Check your internet connection to ensure it is stable. You can do this by running a speed test or trying to load other apps that require int... ⇲
Fix: Check if there are any restrictions set on your device that may be affecting content visibility. Go to Settings > Screen Time > Content & Pr... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the Pulse+ app off the scre... ⇲
Fix: Check if the screen rotation lock is enabled on your iPhone. Swipe down from the top-right corner to access the Control Center and ensure th... ⇲
Fix: Regularly update the app through the App Store to ensure you have the latest version, which may include bug fixes. If the app freezes, try f... ⇲
Fix: Check the app settings to see if there is an option to enable background play. If not, consider using a different app that supports backgrou... ⇲
Fix: Check the app settings for any options related to saving playback positions. If there is no such option, consider keeping a note of where yo... ⇲
Fix: Try using the app's built-in controls to seek through the video. If the controls are unresponsive, consider restarting the app or your iPhon... ⇲
Fix: Check the app for any in-app support options or FAQs that may address your billing concerns. Sometimes, common issues are documented within... ⇲
Fix: After an iOS update, it is advisable to check for app updates as well. Go to the App Store and see if there is a new version of Pulse+ avail... ⇲
Fix: Check your internet connection to ensure it is stable. If the content is still inaccessible, try logging out of the app and logging back in... ⇲