—— Run into issues on InfinitePay Tap, Conta, Cartão? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are using the correct login credentials. Double-check your username and password for any typos. If you have forgotten your p... ⇲
Fix: Verify that the phone number you are entering is in the correct format. Ensure that you include the country code if required. If the app sti... ⇲
Fix: Review the app's terms of service to understand the conditions under which accounts may be blocked. If you believe your account was blocked... ⇲
Fix: Check the app for any FAQ or help section that may provide answers to common issues. Often, apps have built-in support resources that can as... ⇲
Fix: Ensure that you have a stable internet connection. If the chat feature is not loading, try switching between Wi-Fi and mobile data to see if... ⇲
Fix: Check your transaction history within the app to see if there are any recent transactions that you may have overlooked. This can help clarif... ⇲
Fix: Ensure that the credit card you are trying to use is valid and has not expired. Check with your bank to confirm that there are no restrictio... ⇲
Fix: If you are experiencing issues with the hardware, check for any visible damage or loose connections. Ensure that all components are securely... ⇲
Fix: Check your device's storage space. Insufficient storage can prevent updates from installing. Go to Settings > General > iPhone Storage to se... ⇲
Fix: Check the app settings to see if there is an option to order additional paper directly through the app. Some apps have built-in ordering sys... ⇲