—— Run into issues on ANBTX ? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your browser settings to ensure cookies are enabled. For Safari, go to Settings > Safari > Block All Cookies and make sure it is turne... ⇲
Fix: Familiarize yourself with the app's update notes. After each update, check the App Store for the 'What's New' section to understand the chan... ⇲
Fix: Enable biometric authentication (Face ID or Touch ID) in the app settings if available. This can streamline the authentication process for q... ⇲
Fix: Plan your transactions accordingly. If you anticipate needing to exceed this limit, consider breaking up larger transactions into smaller on... ⇲
Fix: If you need to access the app outside of business hours, check if there are any alternative banking options available, such as a web portal... ⇲
Fix: Ensure that your iPad is connected to a compatible printer. Check the printer settings and ensure it is set up for AirPrint if you are using... ⇲
Fix: Double-check that you are entering the correct username and password. Ensure that Caps Lock is not on and that you are using the correct cas... ⇲
Fix: Check if Face ID is enabled for the app. Go to Settings > ANBTX Mobile Banking > Face ID and ensure it is turned on. If it is already on, tr... ⇲
Fix: If the app allows, check your security settings to see if you can adjust the frequency of security questions or switch to a different authen... ⇲
Fix: Choose a simple nickname that you are comfortable using. It can be anything that meets the app's requirements, such as a variation of your n... ⇲