fix problems on Pole Star! [iphone]

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—— Run into issues on Pole Star!? Get help pending when official support gets back to you!

Pole Star!
Info:
company: Crazy Labs
: https://www.crazylabs.com/contact/
: www.crazylabs.com
Chat with our AI-based Pole Star! Support
   Hello! How can I assist you?  

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Ads issue

Too many ads

Fix: 1. Look for an in-app purchase option: Some apps offer an ad-free experience for a one-time fee. Check the settings or store within the app.... ⇲

No VIP access without watching ads

Fix: 1. Explore in-app purchases: Check if there is an option to purchase VIP access directly without watching ads. 2. Use airplane mode: If you... ⇲
 
Privacy issue

Inappropriate content for kids

Fix: 1. Adjust settings: Check if the app has parental controls or settings to limit content. 2. Monitor usage: Supervise your child’s gameplay t... ⇲
 
Customization issue

Limited character choices

Fix: 1. Explore all available options: Sometimes character choices are unlocked through gameplay. Ensure you have completed all available levels... ⇲

No bare feet option

Fix: 1. Check customization options: Sometimes features are hidden in menus, so explore all customization settings. 2. Suggest features: Use any... ⇲

Limited customization options

Fix: 1. Explore all customization menus: Make sure to check every section of the customization menu for hidden options. 2. Check for updates: Dev... ⇲

Lack of variety in outfits

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may introduce new outfits. 2. Explore all customization... ⇲

No holiday outfits

Fix: 1. Check for seasonal updates: Some apps release holiday-themed content during specific times of the year, so keep an eye out for updates. 2... ⇲
 
Gameplay issue

Cannot replay dance moves

Fix: 1. Check the tutorial section: Some apps have a tutorial or practice mode that allows you to replay moves. 2. Record gameplay: Use screen re... ⇲

Boring after initial play

Fix: 1. Explore all features: Make sure to try all game modes and features that may not have been immediately apparent. 2. Set personal challenge... ⇲

Unresponsive during gameplay

Fix: 1. Restart the app: Close and reopen the app to reset any unresponsive behavior. 2. Free up device storage: Go to 'Settings' > 'General' > '... ⇲

No additional tricks available

Fix: 1. Explore all game modes: Make sure to try all game modes and features that may not have been immediately apparent. 2. Check for updates: E... ⇲
 
Payments issue

Cannot purchase clothes despite having enough money

Fix: 1. Restart the app: Sometimes a simple restart can resolve purchasing issues. 2. Check for app updates: Ensure you are using the latest vers... ⇲
 
Updates issue

Lack of updates

Fix: 1. Check for updates regularly: Keep an eye on the App Store for any new updates. 2. Engage with the community: Follow social media pages or... ⇲
 
Bugs issue

Naked character appearance

Fix: 1. Check settings: Look for any character customization settings that may allow you to change the appearance. 2. Restart the app: Sometimes... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.8%

Bad experience
4.5%

Neutral
3.7%

~ from our NLP analysis of 18,632 combined software ratings.

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 Private Data Pole Star! collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics