fix problems on JaxLibrary [iphone]

—— Run into issues on JaxLibrary? Get help pending when official support gets back to you!

JaxLibrary

Info:

company: City of Jacksonville, FL

: http://www.yourlibraryapp.com/jacksonvillepublic

Chat with our AI-based JaxLibrary Support

🛠️ Common JaxLibrary Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

library hours information is inaccurate

Fix: Check the settings within the app to ensure that your location services are enabled. Go to Settings > Privacy > Location Services and make s... ⇲

cannot view personal lists

Fix: Ensure that you are logged into your account correctly. Log out and log back in to refresh your session. Go to the account settings in the a... ⇲

Permissions issue

access to public library content removed

Fix: Check if there are any updates available for the app. Go to the App Store, search for JaxLibrary, and see if an update is available. Updatin... ⇲

Glitches issue

glitchy performance

Fix: Close all other apps running in the background to free up system resources. Double-tap the Home button (or swipe up from the bottom of the s... ⇲

Freezing issue

randomly switches back to Home Screen

Fix: Check for any software updates for your iPhone. Go to Settings > General > Software Update and install any available updates. This can fix b... ⇲

login issues after update

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Updates issue

constant upgrade prompts

Fix: Check the app settings to see if there is an option to disable upgrade notifications. This may help reduce the frequency of prompts. OR I... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

66.7%

Bad experience

16.7%

Neutral

16.7%

~ from our NLP analysis of 30 combined software ratings.

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Private Data JaxLibrary collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data