fix problems on Doctor Hero [iphone]

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—— Run into issues on Doctor Hero? Get help pending when official support gets back to you!

Doctor Hero - Hospital Game
Info:
company: HYPERCELL SIA
: https://hypercell.games/
: hypercell.games
Chat with our AI-based Doctor Hero Support
   Hello! How can I assist you?  

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Ads issue

Inconsistent ad-free experience after purchase

Fix: If you purchased an ad-free experience, try restoring your purchases. Go to the game settings and look for an option that says 'Restore Purc... ⇲

Ads trigger after collecting money

Fix: If ads are triggered too frequently, consider playing during times when you can afford to watch them, such as when you have a break. This wa... ⇲

Ads appear too frequently

Fix: Consider using the airplane mode workaround mentioned earlier to avoid ads altogether during gameplay. OR If the game has a feedback opti... ⇲

Difficulty in progressing without watching ads

Fix: Focus on completing daily challenges or missions that may offer rewards without the need to watch ads. This can help you progress without in... ⇲
 
Gameplay issue

Limited gameplay after reaching certain levels

Fix: Explore all available quests and side missions. Sometimes, additional content is unlocked by completing specific tasks or challenges that ma... ⇲

Underutilized game features

Fix: Explore the game’s tutorial or help section to better understand all available features. Sometimes, features are not immediately obvious and... ⇲
 
Bugs issue

Bugs with character movement

Fix: Try recalibrating your device's touch sensitivity. Go to Settings > Accessibility > Touch and adjust the settings to see if it improves char... ⇲
 
Payments issue

No store option for purchasing in-game currency

Fix: Check the game’s main menu thoroughly for any hidden store options. Sometimes, the store can be accessed through specific icons or buttons t... ⇲
 
Freezing issue

Game stalls at certain levels

Fix: Try clearing your device's memory by closing other apps running in the background. This can free up resources and help the game run more smo... ⇲
 
Audio issue

Sound issues with ads

Fix: Check your device's sound settings. Go to Settings > Sounds & Haptics and ensure that the volume is turned up and that silent mode is off.... ⇲
 
Syncing issue

Inability to sync game progress across devices

Fix: Ensure that you are logged into the same Apple ID on both devices. This is crucial for syncing game data across devices. OR Check if the... ⇲
 
Glitches issue

Random floating objects in gameplay

Fix: Try restarting the game to see if the floating objects disappear. This can sometimes reset the game environment and fix visual glitches. O... ⇲
 
Updates issue

Lack of updates for new content

Fix: Regularly check the App Store for updates. Developers may release new content periodically, so keeping the game updated is essential. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.1%

Bad experience
4.1%

Neutral
3.8%

~ from our NLP analysis of 12,941 combined software ratings.

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 Private Data Doctor Hero collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Starter Pack: $7.99 Get Starter Pack
  2. Cash Offer: $2.99 Get Cash Offer
  3. No Ads: $6.99 Get No Ads
  4. Speed Boost: $1.99 Get Speed Boost
  5. Magnet: $1.99 Get Magnet
  6. Rush Hour: $2.99 Get Rush Hour
  7. Welcome Back Offer: $5.99 Get Welcome Back Offer
  8. Floor 2 Unlocked Pack: $15.99 Get Floor 2 Unlocked Pack
  9. Floor 3 Unlocked Pack: $15.99 Get Floor 3 Unlocked Pack
  10. Floor 4 Unlocked Pack: $15.99 Get Floor 4 Unlocked Pack