—— Run into issues on 国家博物馆? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: While the app does not allow for zero-star ratings, you can express your dissatisfaction in the review section by providing detailed feedbac... ⇲
Fix: To simplify the reservation process, ensure that you have a stable internet connection before attempting to make a reservation. Try using th... ⇲
Fix: If you are being logged out unexpectedly, check your app settings to ensure that you are not set to log out after a period of inactivity. Yo... ⇲
Fix: First, check your internet connection to ensure it is stable. If you are using Wi-Fi, try switching to mobile data or vice versa. Restarting... ⇲
Fix: To increase your chances of securing tickets, set reminders for when tickets go on sale and be ready to purchase as soon as they become avai... ⇲
Fix: If free reservations are not available, consider checking for any promotional events or special days when the museum may offer free entry or... ⇲
Fix: To avoid scalpers, purchase tickets directly from the museum's official app or website as soon as they are released. This ensures you are ge... ⇲
Fix: If the app is running slowly or crashing, try closing other apps running in the background to free up memory. Restart your iPhone to refresh... ⇲