fix problems on Vancity [iphone]

—— Run into issues on Vancity? Get help pending when official support gets back to you!

Vancity

Info:

company: Vancity

: https://www.vancity.com/ContactUs/TechnicalSupport/

: www.vancity.com

Chat with our AI-based Vancity Support

🛠️ Common Vancity Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Clunky login process

Fix: Ensure that you are using the latest version of the Vancity app. Go to the App Store, search for Vancity, and check if an update is availabl... ⇲

Slow response times

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your conne... ⇲

Glitches issue

Frequent glitches

Fix: Restart your iPhone. This can help clear temporary glitches and refresh the app's performance. Press and hold the power button until you see... ⇲

Incorrect login information

Fix: Double-check your login credentials. Ensure that you are entering the correct username and password, paying attention to case sensitivity an... ⇲

Facial ID recognition not working

Fix: Ensure that Face ID is enabled for the Vancity app. Go to Settings > Face ID & Passcode > Other Apps, and make sure Vancity is toggled on.... ⇲

Doesn't remember login info

Fix: Check if the app has permission to use your device's keychain. Go to Settings > Passwords & Accounts and ensure that the Vancity app is allo... ⇲

Crashes issue

Crashes during cheque deposit

Fix: Ensure that you have a stable internet connection while depositing a cheque. If your connection is weak, try moving to a location with bette... ⇲

UI issue

Unresponsive actions

Fix: Force close the app and reopen it. Double-tap the home button (or swipe up from the bottom) and swipe up on the Vancity app to close it. The... ⇲

Settings issue