fix problems on HealthWatch 360 [iphone]

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—— Run into issues on HealthWatch 360? Get help pending when official support gets back to you!

HealthWatch 360
Info:
company: GenBen Lifesciences Corporation
: http://www.gbhealthwatch.com/contact.php
: www.gbhealthwatch.com
Chat with our AI-based HealthWatch 360 Support
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Bugs issue

Barcode scanning tool is unreliable

Fix: When the barcode scanning tool fails, try cleaning the camera lens on your iPhone to ensure it can read barcodes clearly. Also, ensure you a... ⇲

Manual entry errors occur

Fix: To minimize manual entry errors, take your time when inputting data. Double-check the information before saving it to ensure accuracy. OR... ⇲

Inaccurate nutrient translation for supplements

Fix: When entering supplements, refer to the product label for accurate nutritional information. Manually input the correct values to ensure your... ⇲
 
Crashes issue

HealthWatch 360 crashes frequently

Fix: To reduce crashes, ensure that your app is updated to the latest version. Go to the App Store, check for updates, and install any available... ⇲
 
Data issue

Data retention issues

Fix: To mitigate data retention issues, regularly back up your data. You can do this by exporting your data to a CSV file if the app supports it,... ⇲
 
Network issue

Requires internet connection to open

Fix: If the app requires an internet connection to open, consider using it in areas with Wi-Fi or ensure your mobile data is enabled when you wan... ⇲
 
Glitches issue

Glitches after updates

Fix: After an update, if you experience glitches, try uninstalling and reinstalling the app. This can help clear any corrupted files that may hav... ⇲
 
Compatibility issue

No integration with Fitbit

Fix: As a workaround, manually input your Fitbit data into HealthWatch 360. You can track your steps and workouts separately and log them in the... ⇲
 
Screen issue

Screen display issues in manual entry

Fix: If you experience screen display issues, try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and adjust... ⇲
 
Slow issue

Slow performance

Fix: To improve performance, close other apps running in the background. Double-tap the home button and swipe up on apps to close them, freeing u... ⇲
 
Customization issue

Limited flexibility in input format

Fix: When entering data, try to follow the app's required format as closely as possible. If the app allows for notes or comments, use these field... ⇲
 
Database issue

No crowd-sourced database

Fix: To supplement the lack of a crowd-sourced database, consider joining online forums or communities where users share food entries and nutriti... ⇲
 
Updates issue

Lack of updates over time

Fix: To stay informed about updates, regularly check the App Store for new versions of HealthWatch 360. Keeping the app updated can help improve... ⇲
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 what users are saying
Good experience
57.6%

Bad experience
24.2%

Neutral
18.2%

~ from our NLP analysis of 33 combined software ratings.

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 Private Data HealthWatch 360 collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Sensitive Info