fix problems on ThermoPro BBQ [iphone]

—— Run into issues on ThermoPro BBQ? Get help pending when official support gets back to you!

ThermoPro BBQ

Info:

company: iTronics Co., Limited

: https://buythermopro.com/contact-us/

Chat with our AI-based ThermoPro BBQ Support

🛠️ Common ThermoPro BBQ Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ThermoPro BBQ disconnects frequently

Fix: 1. Ensure that your iPhone's Bluetooth is turned on and functioning properly. Go to Settings > Bluetooth and toggle it off and back on. 2.... ⇲

Alarms do not turn off as expected

Fix: 1. Check the alarm settings in the app to ensure they are configured correctly. Go to the settings menu and verify the alarm thresholds. 2.... ⇲

Bugs issue

Time remaining feature is inaccurate

Fix: 1. Ensure that the probe is properly inserted into the meat and that the app is receiving accurate temperature readings. 2. Check for any u... ⇲

ThermoPro BBQ does not continuously run

Fix: 1. Check your iPhone's background app refresh settings. Go to Settings > General > Background App Refresh and ensure it is enabled for the T... ⇲

Inconsistent alarm functionality

Fix: 1. Review the alarm settings to ensure they are set correctly and consistently across all probes. 2. Restart the app to see if that resolve... ⇲

ThermoPro BBQ times out during long cooks

Fix: 1. Check your iPhone's settings to ensure that the app is allowed to run in the background. Go to Settings > General > Background App Refres... ⇲

Estimated time to completion is unreliable

Fix: 1. Manually calculate the estimated time based on the current temperature and your desired cooking temperature. 2. Monitor the cooking proc... ⇲

UI issue

User interface is confusing

Fix: 1. Familiarize yourself with the app by exploring all its features. Spend some time navigating through the menus to understand where everyth... ⇲

Colors on app do not match probe colors

Fix: 1. Manually adjust the color settings in the app if such an option exists. Check the settings menu for any customization options. 2. If the... ⇲

Temperature trend graph is not user-friendly

Fix: 1. Familiarize yourself with the graph by exploring its features. Look for any legends or explanations that may clarify the data presented.... ⇲

Overlapping text makes it hard to read

Fix: 1. Adjust the font size in your iPhone's settings. Go to Settings > Display & Brightness > Text Size and increase the size to see if it impr... ⇲

Settings issue

Temperature alarms set incorrectly

Fix: 1. Double-check the temperature settings for the alarms. Go to the alarm settings and ensure that the desired temperatures are set correctly... ⇲

Lack of calibration adjustment for probes

Fix: 1. Check the app settings to see if there is an option for probe calibration. If not, refer to the user manual for the ThermoPro device for... ⇲

Notifications issue

Notifications for disconnection are excessive

Fix: 1. Check the notification settings within the app. Go to Settings > Notifications and adjust the frequency or type of notifications you rece... ⇲

Inability to acknowledge alarms on lock screen

Fix: 1. Check your iPhone's notification settings for the ThermoPro app. Go to Settings > Notifications and ensure that 'Allow Notifications' is... ⇲

Customization issue

Graph zoom feature is lacking

Fix: 1. Use pinch-to-zoom gestures on the graph to see if that functionality is available. 2. Check for any updates to the app that may improve... ⇲

Features issue

No option to save cook history

Fix: 1. Manually record your cooking sessions in a separate note-taking app or document for future reference. 2. Check if the app has a feature... ⇲

Compatibility issue

ThermoPro BBQ does not support Live Activity

Fix: 1. Check if your iPhone is updated to the latest iOS version, as Live Activity features may depend on the operating system. Go to Settings >... ⇲

Network issue

Bluetooth range issues

Fix: 1. Ensure that there are no physical obstructions between your iPhone and the ThermoPro device. Move closer to the device to test the range.... ⇲