fix problems on My Olive [iphone]

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—— Run into issues on My Olive? Get help pending when official support gets back to you!

My Olive
Info:
company: Olive Union Inc.
: https://www.oliveunion.shop/
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Installation issue

My Olive requires constant reinstallation

Fix: 1. Check for storage issues: Go to Settings > General > iPhone Storage and ensure you have enough space available. If storage is low, delete... ⇲
 
Updates issue

My Olive demands updates but fails to function afterwards

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find My Olive, and tap 'Offload App'. This will remove the app but keep its d... ⇲
 
Login issue

My Olive logs out frequently

Fix: 1. Ensure you have a stable internet connection: Check your Wi-Fi or cellular data connection. 2. Update the app: Go to the App Store and c... ⇲
 
Syncing issue

My Olive does not sync with hearing devices

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and toggle it on. 2. Restart Bluetooth: Turn off Bluetooth, wait a few seconds,... ⇲
 
Permissions issue

My Olive stuck on permission screen

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to see all open apps, then swipe My Olive o... ⇲
 
Bugs issue

My Olive shows incorrect hearing test results

Fix: 1. Ensure the app is updated: Go to the App Store and check for updates for My Olive. 2. Restart the app: Close the app completely and reop... ⇲
 
Audio issue

My Olive has poor audio quality

Fix: 1. Check your device volume: Ensure that the volume is turned up and not muted. 2. Restart the app: Close the app completely and reopen it... ⇲

My Olive does not allow sound adjustments

Fix: 1. Ensure the app is updated: Go to the App Store and check for updates for My Olive. 2. Restart the app: Close the app completely and reop... ⇲

My Olive has delayed audio output

Fix: 1. Restart your iPhone: This can help clear temporary glitches that may be causing the delay. 2. Check Bluetooth connection: Ensure that yo... ⇲
 
UI issue

My Olive has tiny text on dark background

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and adjust the text size and display settings. 2. Enable Bold Text: Go to... ⇲
 
Settings issue

My Olive fails to retain settings

Fix: 1. Ensure the app is updated: Go to the App Store and check for updates for My Olive. 2. Restart the app: Close the app completely and reop... ⇲
 
Network issue

My Olive disconnects randomly

Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or cellular data connection. 2. Restart your iPhone: This can help clear temporary... ⇲

My Olive has significant connectivity issues

Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or cellular data connection. 2. Restart your iPhone: This can help clear temporary... ⇲
 
Support issue

My Olive lacks support contact information

Fix: 1. Check the app's settings: Look for a 'Help' or 'Support' section within the app. 2. Visit the official website: Search for My Olive's of... ⇲
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 what users are saying
Bad experience
73.1%

Good experience
26.9%

Neutral
0.0%

~ from our NLP analysis of 26 combined software ratings.

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 Private Data My Olive collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.