fix problems on Mole Mapper Melanoma Study [iphone]

—— Run into issues on Mole Mapper Melanoma Study? Get help pending when official support gets back to you!

Mole Mapper Melanoma Study

Info:

company: Oregon Health & Science University Apps

: http://www.ohsu.edu/xd/health/services/dermatology/war-on-melanoma/MoleMapper-Support.cfm

: molemapper.org

Chat with our AI-based Mole Mapper Melanoma Study Support

🛠️ Common Mole Mapper Melanoma Study Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No option to upload existing photos

Fix: Currently, the app does not support uploading existing photos directly. As a workaround, you can take screenshots of the existing photos on... ⇲

Mole Mapper Melanoma Study crashes when opening pictures

Fix: First, ensure that your app is updated to the latest version available in the App Store. If the issue persists, try restarting your iPhone.... ⇲

Account issue

No account transfer feature for new phone

Fix: To transfer your data to a new phone, you can use the iCloud backup feature. Make sure to back up your old phone to iCloud, then restore you... ⇲

Privacy issue

Data locked in app

Fix: If your data is locked within the app, check if there is an export feature available in the app settings. If so, use it to export your data... ⇲

UI issue

Difficult to use for monitoring

Fix: To improve usability, familiarize yourself with the app's features by reviewing any available tutorials or help sections within the app. Thi... ⇲

Interface not intuitive

Fix: To better navigate the app, take some time to explore each feature and familiarize yourself with the layout. You can also look for user guid... ⇲

No auto rotation & scale for comparison

Fix: To manually adjust the orientation of your photos, you can use the built-in photo editing tools on your iPhone. Open the photo in the Photos... ⇲

Camera issue

Cannot take pictures of sides of legs

Fix: To capture images of the sides of your legs, try using a mirror to help angle your phone correctly. Position the mirror in front of you and... ⇲

Wide area skin photos for sides not available

Fix: To capture wide area photos, consider using a tripod or a stable surface to hold your phone while you take the picture. This will allow you... ⇲

Crashes issue

Crashes with new iOS

Fix: If the app crashes after an iOS update, check for any available updates for the app in the App Store. Developers often release updates to fi... ⇲

Mole Mapper Melanoma Study crashes while mapping moles

Fix: To prevent crashes while mapping, ensure that your app is updated to the latest version. If it continues to crash, try clearing the app's ca... ⇲

Features issue

No automatic mole mapping

Fix: Since the app does not support automatic mole mapping, you can create a routine for manually mapping your moles at regular intervals. Set re... ⇲

No individual mole mode

Fix: To track individual moles, you can create a dedicated section in your notes or a separate document where you log details about each mole, in... ⇲

Missing male anatomy mapping

Fix: If the app lacks specific features for male anatomy, you can manually document your moles in the areas that are not covered by the app. Use... ⇲

Bugs issue

Minus button not functional

Fix: If the minus button is not working, try restarting the app or your device to see if that resolves the issue. Sometimes, a simple restart can... ⇲

Syncing issue