fix problems on GoJournal [iphone]

—— Run into issues on GoJournal? Get help pending when official support gets back to you!

GoJournal: Diary & Planner

Info:

company: Fluid Touch Pte. Ltd.

: https://support.gojournal.app/hc/en-us

: www.gojournal.app

Chat with our AI-based GoJournal Support

🛠️ Common GoJournal Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Font size inconsistency across devices

Fix: Check the font settings on each device. Go to the app settings and ensure that the font size is set to the same value on all devices. If the... ⇲

Inconsistent bullet point capitalization

Fix: Manually adjust the capitalization of bullet points in your entries. You can do this by editing each bullet point individually and ensuring... ⇲

UI issue

Large space after emojis

Fix: Try using a different keyboard or emoji input method. Some keyboards may add extra space after emojis. Switching to the default iOS keyboard... ⇲

Cursor jumping while typing

Fix: Check for any software updates for the app and your iPhone. Sometimes, cursor issues can be resolved with the latest updates. Go to Settings... ⇲

Bugs issue

Streaks feature not functioning correctly

Fix: Ensure that you are following the correct process to track your streaks. Review the app's help section or user guide to confirm you are usin... ⇲

Crashes issue

Frequent crashes with larger journals

Fix: Try breaking your larger journal into smaller sections or separate journals. This can help reduce the load on the app and prevent crashes.... ⇲

Security issue

Lack of passcode option for security

Fix: Consider using the built-in iPhone feature to lock the app. Go to Settings > Screen Time > App Limits and set a limit for the GoJournal app,... ⇲

Backup issue

Limited backup options

Fix: Manually back up your journal entries by exporting them as text files or PDFs. Check if the app has an export feature in the settings or jou... ⇲

Customization issue

No Markdown support for text formatting

Fix: Use a third-party Markdown editor to write your entries and then copy and paste them into GoJournal. This allows you to format your text as... ⇲

Need for more templates and features

Fix: Explore the app's settings or community forums to see if there are user-created templates available for download or sharing. OR Consider... ⇲

No option to change journal order

Fix: Check if the app allows you to drag and drop journals in the main menu. If so, press and hold the journal you want to move and drag it to yo... ⇲

No dark mode available

Fix: Check your iPhone settings to see if you can enable dark mode for the entire device. Go to Settings > Display & Brightness and select Dark.... ⇲

Compatibility issue

No Apple Watch companion app

Fix: Check if there are any third-party apps that can sync with GoJournal and provide Apple Watch functionality. Some apps may offer integration... ⇲

No ability to import from DayOne

Fix: Export your entries from DayOne as text files or PDFs and then manually copy and paste them into GoJournal. This is a bit labor-intensive bu... ⇲

Search issue

Search function not specific to selected journal

Fix: When searching, try to include specific keywords that are unique to the journal you are currently viewing. This may help narrow down the sea... ⇲