fix problems on 24S [iphone]

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—— Run into issues on 24S? Get help pending when official support gets back to you!

24S: Luxury Fashion Designers
Info:
company: 24S
: https://www.24s.com
: www.24s.com
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UI issue

Boots and Ankle Boots sub-category is unresponsive

Fix: 1. Refresh the App: Close the app completely and reopen it to see if the sub-category becomes responsive. 2. Check for Updates: Ensure that... ⇲

Filtering does not display all items

Fix: 1. Reset Filters: Go to the filtering options and reset them to default settings. Then, reapply your desired filters to see if all items are... ⇲

Navigation is difficult

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to become familiar with its layout and navigation options. This can help i... ⇲
 
Payments issue

Payment declines without reason

Fix: 1. Check Payment Information: Ensure that your payment details (credit card number, expiration date, CVV) are entered correctly in the app.... ⇲
 
Notifications issue

Pop-up update notification is distracting

Fix: 1. Disable Notifications: Go to your iPhone settings, scroll down to the 24S app, and turn off notifications to prevent pop-ups from appeari... ⇲
 
Images issue

Images have poor quality

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as poor connectivity can affect image loading quality. 2. Clear... ⇲
 
Support issue

Customer service is unhelpful

Fix: 1. Use In-App Help: Check if the app has a help or FAQ section that may provide answers to your questions without needing to contact custome... ⇲
 
Privacy issue

Requires SSN for order

Fix: 1. Review Privacy Policy: Check the app's privacy policy to understand why your SSN is required and if there are alternative methods for ver... ⇲
 
Account issue

Order tracking information is misleading

Fix: 1. Refresh Tracking Information: Close the app and reopen it to refresh the tracking information. Sometimes, the app may not update in real-... ⇲

Returns process is problematic

Fix: 1. Review Return Policy: Check the app for the return policy to ensure you are following the correct steps for returns. 2. Use In-App Help:... ⇲
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 what users are saying
Good experience
96.4%

Bad experience
2.7%

Neutral
0.9%

~ from our NLP analysis of 1,234 combined software ratings.

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 Private Data 24S collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics