fix problems on KiMe [iphone]

—— Run into issues on KiMe? Get help pending when official support gets back to you!

KiMe - Video calls & Chat

Info:

company: ZeroExplore Technology Co.,Ltd

: https://sites.google.com/view/kimelive-chat-app/

: sites.google.com

Chat with our AI-based KiMe Support

🛠️ Common KiMe Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Login issues

Fix: 1. Check your internet connection: Ensure that you have a stable internet connection, either through Wi-Fi or cellular data. If the connecti... ⇲

Free gems not received

Fix: 1. Check the requirements: Ensure that you have completed the necessary tasks or actions to earn the free gems. This could include watching... ⇲

Security issue

Presence of bots

Fix: 1. Report suspicious accounts: If you encounter accounts that seem like bots, use the reporting feature within the app to report them. This... ⇲

Lack of genuine users

Fix: 1. Engage actively: Participate in community events or discussions to connect with more genuine users. The more active you are, the more lik... ⇲

Messages issue

Spam messages

Fix: 1. Block and report: If you receive spam messages, block the sender and report them using the app's reporting feature. This helps keep the c... ⇲

Content issue

Limited content

Fix: 1. Explore different features: Make sure you are exploring all the features of the app. Sometimes, content may be hidden in different sectio... ⇲

Crashes issue

KiMe crashes

Fix: 1. Update the app: Ensure that you are using the latest version of KiMe. Go to the App Store, search for the app, and update it if necessary... ⇲

Account issue

Profile setup problems

Fix: 1. Follow the prompts: Ensure you are following all the prompts during the profile setup process. Sometimes, missing a step can cause issues... ⇲

Bugs issue

Inaccurate matching

Fix: 1. Update your profile: Make sure your profile information is accurate and complete. This includes your interests, preferences, and any othe... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

67.9%

Bad experience

28.3%

Neutral

3.8%

~ from our NLP analysis of 53 combined software ratings.

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Private Data KiMe collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- User Content
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

1000Gems: $11.99 1000 Gems = $11.99
340 Gems: $2.99 340 Gems = $2.99
2000 Gems: $21.99 2000 Gems = $21.99
750 Gems: $9.99 750 Gems = $9.99
6200 Gems: $64.99 6200 Gems = $64.99
3500 Gems: $38.99 3500 Gems = $38.99
350 Gems: $4.99 350 Gems = $4.99
8200 Gems: $84.99 8200 Gems = $84.99
10000 Gems: $99.99 10000 Gems = $99.99
4500Gems: $49.99 4500 Gems = $49.99