fix problems on VLC Media Player [iphone]

—— Run into issues on VLC Media Player? Get help pending when official support gets back to you!

VLC media player

Info:

company: VideoLAN

: http://www.videolan.org/support/

: www.videolan.org

Chat with our AI-based VLC media player Support

🛠️ Common VLC media player Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

VLC media player freezes while watching stream

Fix: 1. Close the VLC app completely by double-tapping the home button and swiping up on the VLC app. 2. Restart your iPhone to clear any tempora... ⇲

Settings reset on app reopen

Fix: 1. Check if your iPhone has enough storage space. Go to Settings > General > iPhone Storage. If storage is low, try deleting unnecessary app... ⇲

Loading issue

Subtitles not loading

Fix: 1. Ensure that the subtitle file is in a compatible format (like .srt or .ass). 2. Check if the subtitle file is in the same folder as the v... ⇲

Syncing issue

Playlists deleted or not saving

Fix: 1. Make sure you are saving your playlists correctly. After creating a playlist, tap on 'Save' and give it a name. 2. Check if you have suff... ⇲

Audio issue

Audio playback issues

Fix: 1. Check the audio settings in VLC. Go to Settings > Audio and ensure that the correct audio output is selected. 2. Restart the app and your... ⇲

Audio pitch issues

Fix: 1. Check the playback speed settings in VLC. Tap on the screen while playing audio, select the speed option, and ensure it is set to normal... ⇲

Playback stutter

Fix: 1. Close any other apps running in the background to free up resources. 2. Check your internet connection if streaming, and switch to a more... ⇲

Crashes issue

VLC media player crashes frequently

Fix: 1. Update VLC to the latest version via the App Store. 2. Clear the app's cache by going to Settings > General > iPhone Storage, selecting V... ⇲

Bugs issue

Shuffle function inconsistent

Fix: 1. Ensure that the shuffle option is enabled in the playlist settings. Tap on the playlist, then look for the shuffle icon and make sure it... ⇲

Looping feature malfunction

Fix: 1. Ensure that the looping option is enabled in the playback settings. Tap on the screen while playing a video, select the loop option, and... ⇲

UI issue

UI difficult to navigate

Fix: 1. Familiarize yourself with the app's layout by exploring the different sections. Use the help section within the app for guidance. 2. Cust... ⇲

Files not displaying correctly

Fix: 1. Ensure that the files are in a supported format. VLC supports a wide range of formats, but some may not display correctly. 2. Try refresh... ⇲

Customization issue

No option to import local subtitles

Fix: 1. To import local subtitles, ensure the subtitle file is saved on your device. Open VLC, play the video, tap on the screen, select the subt... ⇲

No lyrics function

Fix: 1. Use a third-party app to find and display lyrics while playing music in VLC. 2. Alternatively, search for lyrics online and display them... ⇲

No cover photo option for playlists

Fix: 1. To add a cover photo, create a playlist and then tap on the playlist settings. Look for an option to add a cover image. 2. Ensure that th... ⇲

Battery issue

Battery drain during use

Fix: 1. Reduce the screen brightness while using VLC to save battery. 2. Close other background apps to free up resources and reduce battery cons... ⇲

Downloads issue

Download queue issues

Fix: 1. Check your internet connection to ensure it is stable. A weak connection can cause issues with the download queue. 2. Restart the app to... ⇲

Playback issue

Playback stops unexpectedly

Fix: 1. Check for any interruptions in your internet connection if streaming. Switch to a different network if possible. 2. Restart the app to cl... ⇲

Files issue

Inability to move files

Fix: 1. Use the Files app on your iPhone to move files to the VLC app. Open the Files app, locate the files, tap 'Share', and select VLC to move... ⇲

Login issues with cloud services

Fix: 1. Check your internet connection to ensure it is stable. 2. Verify your login credentials and ensure that you are using the correct account... ⇲

Slow issue

VLC media player lagging after updates

Fix: 1. Restart your iPhone to clear any temporary files that may be causing the lag. 2. Check for any additional updates for VLC or your iOS ver... ⇲