fix problems on COVID-19 EHS [iphone]

—— Run into issues on COVID-19 EHS? Get help pending when official support gets back to you!

COVID-19 EHS

Info:

company: EMIRATES HEALTH SERVICES

: https://www.ehs.gov.ae/en/contact-us

Chat with our AI-based COVID-19 EHS Support

🛠️ Common COVID-19 EHS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Not usable outside UAE

Fix: If you are outside the UAE and need to use the app, consider using a VPN service to connect to a UAE server. This may allow you to access th... ⇲

Limited to booking in Dubai

Fix: If you are located outside of Dubai but within the UAE, check if there are any local health authority apps or websites that allow for bookin... ⇲

UI issue

No appointment availability shown

Fix: Try refreshing the app or logging out and back in to see if new appointment slots become available. Sometimes, the app may not update in rea... ⇲

Calendar view for dates not available

Fix: If the calendar view is not available, try using the list view or any alternative view the app may offer to see available dates. This can so... ⇲

Always shows no appointments open

Fix: Ensure that your app is updated to the latest version, as updates may fix bugs related to appointment availability. Go to the App Store, sea... ⇲

Bugs issue

Difficulties booking Pfizer second dose

Fix: Make sure you have the correct information regarding the timing for the second dose. Check the guidelines provided by health authorities for... ⇲

Notifications issue

Inconsistent appointment notifications

Fix: Check your phone's notification settings to ensure that notifications for the COVID-19 EHS app are enabled. Go to Settings > Notifications >... ⇲

Crashes issue

Frequent app crashes

Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates, as t... ⇲