fix problems on ToonyDoll [iphone]

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—— Run into issues on ToonyDoll? Get help pending when official support gets back to you!

ToonyDoll
Info:
company: Supercent, Inc.
: https://supercent.io/
: supercent.io
Chat with our AI-based ToonyDoll Support
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Gameplay issue

World area is too small

Fix: To maximize your experience in the current world area, explore every corner and interact with all available features. You can also suggest n... ⇲

Insufficient games available

Fix: To enhance your gaming experience, look for updates or announcements within the app regarding new games or features. You can also engage wit... ⇲

Removal of the world feature

Fix: If the world feature has been removed, explore other available features in the app to make the most of your experience. Engage with the comm... ⇲

Limited interaction features outside the world

Fix: To enhance interactions, engage with the community through forums or social media groups related to ToonyDoll. Participate in challenges or... ⇲
 
Crashes issue

Frequent crashes and connectivity issues

Fix: To address crashes, ensure that your app is updated to the latest version. Clear the app's cache by going to your iPhone's settings, selecti... ⇲
 
Loading issue

Inability to access the world section

Fix: If you cannot access the world section, first ensure that your app is updated. Restart the app and your device. If the issue continues, try... ⇲
 
Settings issue

Limited friend list capacity

Fix: To manage your friend list effectively, regularly review and remove inactive friends. This will free up space for new connections. You can a... ⇲
 
Customization issue

Word limit for names is too short

Fix: If the name you want is too long, consider using abbreviations or initials to create a shorter version that fits within the character limit.... ⇲

No option to create custom clothing

Fix: While custom clothing is not available, you can use existing clothing options creatively to mix and match outfits. Provide feedback to the d... ⇲
 
Ads issue

Ads are excessive

Fix: To reduce the impact of ads, check if there is an option to purchase an ad-free version of the app. If not, consider using the app during of... ⇲
 
Support issue

Lack of reporting option for inappropriate behavior

Fix: If you encounter inappropriate behavior, document the incident (take screenshots if possible) and report it through any available feedback c... ⇲
 
Freezing issue

Game freezes during initial setup

Fix: If the game freezes during setup, try restarting your device and relaunching the app. Ensure that your device has enough storage space and t... ⇲
 
Payments issue

Loss of in-game currency after purchases

Fix: If you experience loss of in-game currency, first check if the app is updated. Restart the app and your device. If the issue continues, docu... ⇲
 
Bugs issue

Bugs and errors affecting gameplay

Fix: To address bugs and errors, ensure that your app is updated to the latest version. Clear the app's cache if possible, and restart your devic... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
78.1%

Bad experience
15.3%

Neutral
6.6%

~ from our NLP analysis of 438 combined software ratings.

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Stylist: Fashion, Coordination

 Private Data ToonyDoll collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. toonydoll_welcome_package: $0.99 Get ToonyDoll Welcome Package
  2. Toonydoll No Ads: $0.99 Disable Interstitial, Banner Ads
  3. toonydoll_premium2_package: $2.99 Get premium2 package
  4. 200 Crystal: $1.99 Get 200 Crystal
  5. toonydoll_premium3_package: $1.99 Get toonydoll_premium3_package
  6. toonydoll_premium1_package: $2.99 Get toonydoll_premium1_package
  7. 500 Crystal: $4.99 Get 500 Crystal
  8. 1100 Crystal: $9.99 Get 1100 Crystal
  9. 2300 Crystal: $19.99 Get 2300 Crystal
  10. toonydoll_boygroup_package: $1.99 Get toonydoll_boygroup_package