—— Run into issues on UG Partner? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhones without a Home button) to view all open ap... ⇲
Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲
Fix: 1. Update the app: Go to the App Store, tap on your profile icon at the top right, and scroll down to see if UG Partner has an available upd... ⇲
Fix: 1. Download content for offline use: If the app allows, look for a download option next to the content you want to watch offline. This will... ⇲
Fix: 1. Utilize in-app help resources: Check if the UG Partner app has a help or FAQ section within the app. This can provide immediate answers t... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > UG Partner. Ensure that notifications are enabled and that the alert style... ⇲
Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app's interface. Look for a tutorial or help section that may guide y... ⇲
Fix: 1. Explore settings: Go to the app's settings to see if there are any hidden customization options that you may have overlooked, such as the... ⇲
Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for UG Partner. This can help conserve ba... ⇲
Fix: 1. Check for updates: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for and i... ⇲