fix problems on Virtual Regatta Offshore [iphone]

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—— Run into issues on Virtual Regatta Offshore? Get help pending when official support gets back to you!

Virtual Regatta Offshore
Info:
company: Virtual Regatta
: http://www.virtualregatta.com
: www.virtualregatta.com
Chat with our AI-based Virtual Regatta Offshore Support
   Hello! How can I assist you?  

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UI issue

Inaccurate position representation

Fix: Ensure that your device's GPS settings are enabled and that the app has permission to access your location. Go to your iPhone settings, find... ⇲

Land masses not visible

Fix: Adjust the map settings within the app. Look for options that allow you to toggle land visibility or adjust the map view to ensure all eleme... ⇲
 
Gameplay issue

Static sails

Fix: Check the app settings to see if there are options to adjust sail dynamics. Sometimes, toggling settings can refresh the sail behavior. OR... ⇲

Scoring system issues

Fix: Review the scoring rules within the app to ensure you understand how points are calculated. Sometimes, discrepancies arise from misunderstan... ⇲
 
Slow issue

Lag during races

Fix: Close any background applications on your iPhone to free up resources. Double-tap the home button and swipe up on apps to close them. OR... ⇲
 
Crashes issue

Virtual Regatta Offshore stability problems

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. OR Uninsta... ⇲

Frequent crashes

Fix: Check for any available updates for the app and your iOS version. Keeping both updated can resolve many crashing issues. OR Free up stora... ⇲
 
Payments issue

High costs for competitive features

Fix: Evaluate which features are essential for your gameplay and consider focusing on free or lower-cost options that still enhance your experien... ⇲
 
Ads issue

Ads cannot be skipped

Fix: Check if there is a premium version of the app available for purchase that removes ads. This can enhance your experience significantly. OR... ⇲
 
Login issue

Multiple device login issues

Fix: Ensure you are using the same account credentials on all devices. Double-check your login information for accuracy. OR Log out of the app... ⇲
 
Updates issue

Update glitches

Fix: After an update, restart your device to ensure all new files are properly loaded. This can help resolve any immediate glitches. OR If iss... ⇲
 
Customization issue

Limited customization options

Fix: Explore all settings and options within the app to ensure you are utilizing all available customization features. Sometimes, options are hid... ⇲
 
Graphics issue

Poor 3D graphics

Fix: Adjust the graphics settings within the app if available. Lowering the graphics quality can sometimes improve performance. OR Ensure your... ⇲
 
Support issue

No quick manual available

Fix: Create your own quick reference guide based on your gameplay experience. Note down key controls and strategies that you find useful. OR S... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
80.8%

Bad experience
13.8%

Neutral
5.4%

~ from our NLP analysis of 661 combined software ratings.

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 Private Data Virtual Regatta Offshore collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Full option pack: $13.99 Full option pack for category 4 races
  2. Full option pack: $18.99 Full option pack for category 3 races
  3. Full option pack: $8.99 Full option pack for category 5 races
  4. Pack 1000 credits: $4.99 A credits pack containing 1000 credits
  5. Full option pack: $23.99 Full option pack for category 2 races
  6. Full option pack: $24.99 Full option pack for category 1 races
  7. Pack 2300 credits: $9.99 A credits pack containing 2300 credits
  8. Pack 400 credits: $1.99 A credits pack containing 400 credits
  9. Full option pack: $3.99 Full option pack for category 6 races
  10. VIP Membership Subscription: $27.49 3 months access to bonus features