fix problems on VIP Poker [iphone]

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—— Run into issues on VIP Poker? Get help pending when official support gets back to you!

VIP Poker - Texas Holdem
Info:
company: Swipe Forward LLC
: http://static.vippoker.swipeforwardgames.com/help/vippoker.html
Chat with our AI-based VIP Poker Support
   Hello! How can I assist you?  

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Messages issue

Character limit on chat messages

Fix: Plan your messages in advance. Use abbreviations or shorthand to convey your message within the character limit effectively. OR If you ha... ⇲
 
Support issue

Inconsistent customer support

Fix: Document your issues clearly and keep a record of your communications with support. This can help you track responses and follow up if neces... ⇲

Lack of options to report bad players

Fix: Document any instances of bad behavior and consider discussing them with other players to see if they have similar experiences. OR Use an... ⇲
 
Updates issue

Chips may disappear after updates

Fix: Before updating the app, take a screenshot of your chip balance. If chips disappear post-update, you can reference this when troubleshooting... ⇲

Outdated design and features

Fix: Familiarize yourself with the current design and features to maximize your enjoyment of the game despite its outdated appearance. OR Prov... ⇲
 
Bugs issue

Players can bank chips unfairly

Fix: Focus on your own gameplay and strategies rather than how others play. This can help you stay competitive regardless of others' actions. O... ⇲

Players can return with fewer chips after leaving

Fix: If you leave a game, consider the potential chip loss and adjust your strategy accordingly to minimize losses when returning. OR Keep tra... ⇲
 
Gameplay issue

High-stakes tables assigned without choice

Fix: If you find yourself at a high-stakes table, consider leaving the table and looking for lower-stakes options that suit your comfort level be... ⇲
 
Slow issue

Slow players disrupt game flow

Fix: If you encounter slow players, try to remain patient and use the time to strategize your next moves or review your hand history. OR If th... ⇲
 
Crashes issue

Crashes can result in lost chips

Fix: Regularly save your game progress if the option is available, and ensure your device has enough storage and memory to run the app smoothly.... ⇲
 
Privacy issue

Players can be silenced without clear reason

Fix: If you find yourself silenced, try to review the game's community guidelines to understand what behaviors may lead to this action. OR Eng... ⇲
 
UI issue

No permanent on-screen chat

Fix: Utilize the chat feature actively during games to communicate with players, even if it’s temporary. Make the most of the time you have to in... ⇲
 
Account issue

Difficulty in restoring lost accounts

Fix: Keep a record of your account details, including usernames and passwords, to make recovery easier if needed. OR Follow the account recove... ⇲
 
Customization issue

Limited options for customizing avatars

Fix: Make the most of the available customization options by experimenting with different combinations to create a unique avatar. OR Engage wi... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.0%

Bad experience
9.3%

Neutral
4.7%

~ from our NLP analysis of 1,365 combined software ratings.

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 Private Data VIP Poker collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Short Stack: $0.99 Low on chips? Get some chips, and stay in the game!
  2. Chip Leader: $4.99 Low on chips? Get some chips, and stay in the game!
  3. Stash of Chips: $9.99 Low on chips? Get some chips, and stay in the game!
  4. Short Stack Deal: $0.99 Low on chips? Get some chips, and stay in the game!
  5. Tower of Chips: $19.99 Low on chips? Get some chips, and stay in the game!
  6. Pyramid of Chips: $99.99 Low on chips? Get some chips, and stay in the game!
  7. Stash of Chips 30% Off!: $6.99 Low on chips? Get some chips, and stay in the game!
  8. Average Stack Deal: $2.99 Low on chips? Get some chips, and stay in the game!
  9. Chip Leader Deal: $4.99 Low on chips? Get some chips, and stay in the game!
  10. Medium Stack Deal: $3.99 Low on chips? Get some chips, and stay in the game!