fix problems on Pictionary Air [iphone]

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—— Run into issues on Pictionary Air? Get help pending when official support gets back to you!

Pictionary Air
Info:
company: Mattel, Inc.
: http://service.mattel.com
: www.mattelgames.com
Chat with our AI-based Pictionary Air Support
   Hello! How can I assist you?  

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Support issue

Instructions are unclear

Fix: 1. Look for tutorial videos online that demonstrate how to use the app. YouTube often has user-generated content that can provide visual gui... ⇲
 
Syncing issue

Pictionary Air does not auto-save to Camera Roll

Fix: 1. Manually save your drawings by tapping the save option within the app after each session. Familiarize yourself with the save feature in t... ⇲
 
Camera issue

Lighting issues affect camera performance

Fix: 1. Ensure you are in a well-lit area when using the app. Natural light or bright artificial lights can improve camera performance. 2. Adjus... ⇲
 
Glitches issue

Drawing appears mirrored on TV

Fix: 1. Check the app settings for an option to flip or mirror the image. Some apps have a setting to adjust the display orientation. 2. If no o... ⇲

Glitches make the game unplayable

Fix: 1. Restart the app and your iPhone to clear any temporary glitches. 2. Check for updates to both the app and your iPhone’s operating system... ⇲
 
Installation issue

Pictionary Air is complicated to set up

Fix: 1. Follow a step-by-step guide or video tutorial to assist with the setup process. Look for resources online that provide visual instruction... ⇲
 
Updates issue

Inconsistent performance after updates

Fix: 1. If the app started having issues after an update, try uninstalling and reinstalling it to reset its performance. 2. Clear your iPhone’s... ⇲
 
Network issue

Requires a stable internet connection

Fix: 1. Ensure you are connected to a strong Wi-Fi network. Move closer to the router if necessary. 2. If Wi-Fi is unstable, consider using mobi... ⇲
 
Customization issue

Limited creativity in card selection

Fix: 1. Create your own custom cards using blank cards or paper. Write down your own prompts to enhance creativity. 2. Look for online resources... ⇲

Drawing area is too small

Fix: 1. Adjust the camera height and angle to maximize the drawing area. Position the camera higher and angle it downwards to capture a larger sp... ⇲
 
UI issue

Difficult to clear the screen

Fix: 1. Look for a clear screen option in the app’s menu. Familiarize yourself with the app’s interface to find this feature. 2. If no option ex... ⇲

Requires a tripod for stable drawing

Fix: 1. Use a stable surface to prop your phone against if you don’t have a tripod. Stack books or use a stand to hold the phone steady. 2. Cons... ⇲

Pictionary Air is not user-friendly

Fix: 1. Spend some time exploring the app’s features and settings to become more familiar with its layout. 2. Look for user guides or tutorials... ⇲
 
Crashes issue

Pictionary Air crashes frequently

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates. 2... ⇲
 
Compatibility issue

Pictionary Air does not support landscape mode

Fix: 1. Check if there are any settings within the app that allow you to switch to landscape mode. Look for a display or orientation option in th... ⇲

Difficult to connect to TV

Fix: 1. Ensure both your iPhone and TV are connected to the same Wi-Fi network. Check the network settings on both devices. 2. Use Apple AirPlay... ⇲
 
Bugs issue

Random lines appear while drawing

Fix: 1. Ensure the pen is clean and free from debris. Wipe the tip of the pen with a soft cloth to remove any dirt. 2. Check the drawing surface... ⇲
 
Payments issue

Requires additional purchases for full functionality

Fix: 1. Review the app’s in-app purchase options and determine which features are essential for your use. Prioritize purchases based on your need... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.0%

Bad experience
6.6%

Neutral
4.4%

~ from our NLP analysis of 28,703 combined software ratings.

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 Private Data Pictionary Air collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Movies & TV: $1.99 Entertaining pop culture treasures!
  2. Easy Kid Clues 2: $2.99 For younger players. Includes helpful images!
  3. Halloween: $1.99 Creepy crawlies & celebrating spooky season!
  4. Winter Holidays: $1.99 A cool collection of frosty & festive clues.
  5. Rainbow Unicorn Party : $1.99 Celebrate with sparkly, sweet style!
  6. Wizarding World 4-Pack Bundle: $11.99 Harry Potter, Fantastic Beasts & Kids Clues!
  7. Thanksgiving : $1.99 A cornucopia of clues celebrating fall!
  8. Baby Shower: $1.99 Joyful clues and effects for a sweet party.
  9. Friends: $4.99 Clues and images from the NYC-based sitcom.
  10. Harry Potter Clue Pack 1: $4.99 Clues and images from the first 3 movies.