fix problems on 天翼云盘-家庭云•相册共享•云回看 [iphone]

—— Run into issues on 天翼云盘-家庭云•相册共享•云回看? Get help pending when official support gets back to you!

天翼云盘-家庭云•相册共享•云回看

Info:

company: 天翼数字生活科技有限公司

: https://cloud.189.cn/

Chat with our AI-based 天翼云盘-家庭云•相册共享•云回看 Support

🛠️ Common 天翼云盘-家庭云•相册共享•云回看 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires login to share files

Fix: To share files without logging in, consider using alternative cloud storage services that allow guest access or sharing links without requir... ⇲

Cannot use iPad in landscape mode

Fix: Check if the app has an update available in the App Store. Sometimes, developers release updates that fix orientation issues. If the app is... ⇲

Registration issue

Only accepts Chinese phone numbers for signup

Fix: If you do not have a Chinese phone number, consider using a virtual phone number service that provides Chinese numbers for verification. Ser... ⇲

Privacy issue

Questionable purpose of app outside China

Fix: Research the app's features and user reviews to understand its functionality better. If you find that it does not meet your needs, consider... ⇲

Invasive practices

Fix: Review the app's privacy settings and adjust them to limit data sharing. Go to Settings > Privacy on your iPad and check what permissions th... ⇲

Support issue

Long-standing issues unresolved

Fix: Keep an eye on app updates in the App Store. Developers often address bugs and issues in new releases. If you encounter a specific issue, do... ⇲

UI issue

Lacks landscape mode

Fix: If the app does not support landscape mode, you can try using the iPad's accessibility features to zoom in on the app while in portrait mode... ⇲

Permissions issue

Notification permission request is unnecessary

Fix: You can manage notification settings by going to your iPad's Settings > Notifications > 天翼云盘 and adjusting the settings to your preferen... ⇲

Bugs issue

Frequent bugs and crashes

Fix: Ensure that your iPad's operating system is up to date by going to Settings > General > Software Update. If the app continues to crash, try... ⇲

Recycle bin fails to clear properly

Fix: Try manually clearing the recycle bin by going into the app's settings and looking for an option to empty the recycle bin. If this does not... ⇲

Storage issue

Poor file management

Fix: Organize your files within the app by creating folders and categorizing your files accordingly. This can help improve your experience and ma... ⇲

Backup issue

Repeated photo backups

Fix: Check the app's settings to see if there is an option to disable automatic backups or to limit backups to only new photos. This can help pre... ⇲

Slow issue

Slow file deletion process

Fix: Try deleting files in smaller batches instead of all at once. This can sometimes speed up the deletion process. Additionally, ensure that yo... ⇲

Uploads issue

Limited sharing of multiple photos

Fix: Check if the app has an option to select multiple photos for sharing. If it does not, consider sharing photos in smaller groups or using a d... ⇲

Login issues with flashing page

Fix: Clear the app's cache by going to your iPad's Settings > General > iPad Storage, finding the app, and selecting 'Offload App' or 'Delete App... ⇲