fix problems on Sodium Tracker & Counter [iphone]

—— Run into issues on Sodium Tracker & Counter? Get help pending when official support gets back to you!

Sodium Tracker & Counter

Info:

company: Ten Labs Ltd

: https://tenlabs.io/

: tenlabs.io

Chat with our AI-based Sodium Tracker & Counter Support

🛠️ Common Sodium Tracker & Counter Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Changing goal deletes all history

Fix: Before changing your goal, take a screenshot of your current history or write it down. This way, you can manually track your progress even i... ⇲

Food database is limited and lacks flexibility

Fix: To work around the limited food database, you can create a list of common foods you consume and their sodium content from reliable sources.... ⇲

Bugs issue

Barcode scanner often fails

Fix: Ensure that you are scanning in a well-lit area and that the barcode is clean and unobstructed. Try to hold your device steady and at the ri... ⇲

Bar code scanner inaccuracies

Fix: When scanning, ensure the barcode is not damaged and that you are scanning in good lighting. If inaccuracies persist, manually verify the so... ⇲

Feedback issue

No option to submit error reports for nutrition content

Fix: Keep a personal log of any inaccuracies you find in the nutrition content. You can use this log to track discrepancies and adjust your intak... ⇲

No report function available

Fix: Keep a manual log of your sodium intake in a spreadsheet or journal, where you can create your own reports based on your entries. OR Use... ⇲

Features issue

Cannot create personal food entries

Fix: Use the manual entry feature to log your sodium intake for foods not in the database. Make sure to keep a record of these entries for future... ⇲

No option to add items to favorites from daily log

Fix: After logging your daily intake, manually add frequently consumed items to a separate favorites list in a note-taking app for quick referenc... ⇲

Manual input required for sodium intake

Fix: To streamline the process, set aside a specific time each day to input your sodium intake, making it a part of your routine. OR Use a tim... ⇲

Cannot add items directly to daily log

Fix: After logging your sodium intake, make a note of any additional items you want to add and input them all at once to save time. OR Conside... ⇲

Requires manual input for previously added items

Fix: Create a list of your frequently consumed items and their sodium content to make manual input quicker and easier. OR Set reminders to reg... ⇲

No option to retain history with new goals

Fix: Before changing your goal, take a screenshot of your history or write it down to retain a record of your progress. OR Consider using a se... ⇲

Database issue

Limited food library coverage

Fix: Supplement your tracking by using other nutrition databases available online to find sodium content for foods not listed in the app. OR C... ⇲

Lacks comprehensive food database

Fix: Use external resources like nutrition websites or apps to find sodium content for foods not listed in the app, and manually log them. OR... ⇲

Navigation issue

No back navigation to 'add sodium' screen

Fix: Use the home screen or main menu to navigate back to the 'add sodium' screen instead of relying on back navigation. Familiarize yourself wit... ⇲

Ads issue

Obtrusive ads affect user experience

Fix: If possible, adjust your settings to limit ad tracking or use a device setting to restrict ad personalization, which may reduce the number o... ⇲

Payments issue

In-app purchases are excessive

Fix: Evaluate which features you truly need and prioritize those purchases. Consider using the free version of the app for basic tracking if it m... ⇲

Subscription issues with pro version

Fix: Check your subscription settings in your device's app store to ensure that your subscription is active and that you are logged into the corr... ⇲

Settings issue

Difficulty in adjusting daily allowance settings

Fix: Familiarize yourself with the settings menu and look for any help or tutorial sections within the app that explain how to adjust daily allow... ⇲